1. Paulyman's Avatar
    I downloaded the leaked version of the DM for Mac at the same time that I acquired my Bold, so I synced the phone with the Mac and everything appeared normal until I looked at my address book. Now the contacts are right, but they are not listed in categories that I created, nor or they editable. Every time I try to place them in a category or edit the contact in any way, I receive a message saying the file/contact is backed up externally. Any ideas?
    10-04-09 02:30 PM
  2. Statman's Avatar
    do you have a back-up of the device prior to that sync? if so restore your device. then remove the beta DM especially the folder user>Library>Application Support>BlackberryDeskTop. Restart your computer. Install the released DM. try to sync
    10-04-09 06:53 PM
  3. Paulyman's Avatar
    No I don't have a back up, as it was a new device for me and a new DM, but I don't have all that much data on the phone, so I'll give your suggestion a shot.

    10-05-09 04:09 PM