1. MrsBlkBerry28's Avatar
    I'm having an issue with my 8900. I recently received a replacement because my original 8900s trackball stopped working. The replacement keeps rebooting itself, it does this at least once a day I've called tmobile and 1 rep said it could be my memory card and said I have to reformat it but couldn't tell me how to do so on a mac and another rep said I had to update my operating system but couldn't tell me how to do so on a mac Can someone help me figure this out? I'm using v4.6.1.231
    12-26-09 12:40 PM
  2. jeffh's Avatar
    Take your memory card out. If that stops the rebooting, then you can worry about reformatting it. Telling you to upgrade the OS on a phone they just gave you isn't good either as far as I'm concerned. If it was my phone, I'd want them to replace it.
    12-26-09 01:01 PM