I have had 3 8830 with sprint as my service provider, I just received a new one a week ago through insurance. Every once and a while it seems as though it goes into "sleep" (screen goes black) mode and I am unable to get it out... I press the power button on top, I press * send to get out of "lock mode" yet nothing works, what I end up having to do is take out the battery and put it back in... HUGE PAIN!
Does anyone know what may be going on or how to fix?
Welcome to Crackberry. It does sound like it is going to sleep, pressing one of the buttons on the top should wake it up. If not maybe you got a bad device.