My office voicemail sends me an e mail(with the voicemail in an attachment) each time I receive a message at work. Problem is I cannot open it on my Blackberry. I know how to open an attachment but it will not open these specific attachments. My Blackberry is giving me the error unrecognized document format when I try to open the attachment. The e mail from my office says "This is a voice message. You will need an MP3 player to listen to this message. You can use either Winamp from winamp.com or Microsoft Media Player from microsoft.com". I admit I am an amature but when I try to download either of these on my Blackberry they error out. Is there another product I should be using with my blackberry to open the attachments? Also admitting I don't know much doesn't my Blackberry have a built in MP3 player and shouldn't that play the attachment I am trying to open? OK all you experts I need some help. I use the Blackberry curve. The 8330. My carrier is Att. As far the the OS version I don't know??
You can find out the version of the OS by pressing alt+shift+H. I just tested an mp3 attachment on my 8330 (OS 4.5.0.77 beta). I get the option to preview or download and open when selecting open attachment. I chose preview and it played the mp3 I sent myself.
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