I'm new to crackberry and fairly new to bb as well. I manage my wife's pinkberry because she refuses and this sight has super helpful. I will have my own BB come march.
Check out the BlackBerry 101 How-To Lecture Series ! This will help you with the basics such as downloading apps, themes, wallpaper, ringtones. It's also a good idea to browse the forums and read as much as possible. Many questions you have are answered there already!