Welcome to CB Bernedette!!! Enjoy the best phone you have ever owned and make sure you post your questions and you will get all the help you need. Also be sure to check out the BlackBerry 101 discussions as they cover all the most common topics and are by far better than any help you could get from your wireless carrier. Sad but true.
Take advantage of the very helpful BB 101. BlackBerry 101 How-To Lecture Series | CrackBerry.com . Also the powerfull search engine to dig through this bottomless pit of Crackberry knowledge for stuff already answered. Post on those existing threads or post a new one if need be. Many folks here happy to help. Some searching tips... Go To: Search Forums / Advanced Search / Key word search / search by title / "pick a key word" that comes to mind and you might stumble upon some answers and/or clues. Or search by Post content...
Launch your addiction into the next dimension. Go to wap.crackberry.com (from your phone) and install your CB Launcher.