02-07-14 10:51 PM
28 12
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  1. Jonesy1966's Avatar
    My son is with WIND and I've taken an interest in them ever since I was a 3 year customer up until January, 2013. He found it odd that his Z30 has received the 10.2.1 update but not his Z10, especially when you stop to consider WIND doesn't even sell the Z30. He emailed WIND yesterday and asked where the update was for the Z10, WIND replied today saying that they haven't even had the update from BlackBerry yet to release! I know this to be utter BS as my wife has a Q10 with them and my daughter a Q5 and both have also received the update but apparently WIND are sticking to their guns that they haven't released the update yet.

    So which it? Has everyone who's had an update who are on WIND getting some sort of phantom update, or are WIND just full of it and are trying to shift the blame?
    01-30-14 07:48 PM
  2. midnightdoom's Avatar
    My friend with wind has z10 and hasn't got his update yet either. Me with rogers z30 had my update 7:30am on 28th.. seems from their fb page a lot of people aren't getting their update

    Posted via CB10
    01-30-14 08:00 PM
  3. Jonesy1966's Avatar
    My friend with wind has z10 and hasn't got his update yet either. Me with rogers z30 had my update 7:30am on 28th.. seems from their fb page a lot of people aren't getting their update

    Posted via CB10
    I appreciate that most people, it seems, aren't getting the update but there are some who are and not just on one device type. I just find the whole thing rather odd for them to say they haven't released it at all.
    01-30-14 08:05 PM
  4. anon(4233493)'s Avatar
    Spouse has Z10 with Wind in Ontario and no update via OTA or Link.
    01-30-14 08:16 PM
  5. systemvolker's Avatar
    Load the leak. Less problems.

    Posted via CB10
    01-30-14 08:20 PM
  6. anischab's Avatar
    My friend with wind has z10 and hasn't got his update yet either. Me with rogers z30 had my update 7:30am on 28th.. seems from their fb page a lot of people aren't getting their update

    Posted via CB10
    Give him/her you SIM-Card so that he/she can update... easy... Z10 would be with Rogers and gets update!

    Posted via my BlackBerry*Q10, Germany - Running OS 10.2.1.537
    01-30-14 08:26 PM
  7. anon(4233493)'s Avatar
    Give him/her you SIM-Card so that he/she can update... easy... Z10 would be with Rogers and gets update!

    Posted via my BlackBerry*Q10, Germany - Running OS 10.2.1.537
    That won't work unfortunately if the phone is still locked to Windmobile, but if unlocked it will.
    01-30-14 09:12 PM
  8. anischab's Avatar
    That won't work unfortunately if the phone is still locked to Windmobile, but if unlocked it will.
    Sad... But it is a global update from Blackberry itself... does it update via Link? (Computer)... there must be a notification!

    Posted via my BlackBerry*Q10, Germany - Running OS 10.2.1.537
    01-30-14 09:21 PM
  9. nah.uhh's Avatar
    Can you remove the sim card and try to update using link? (make sure the phone is powered on and create a backup first)
    01-30-14 09:25 PM
  10. midnightdoom's Avatar
    Give him/her you SIM-Card so that he/she can update... easy... Z10 would be with Rogers and gets update!

    Posted via my BlackBerry*Q10, Germany - Running OS 10.2.1.537
    Actually I never thought of that, both our phones are unlocked. I will have to suggest that to him.. it will have roger bloat ware tho, but it would hold him over until wind starts rolling it out

    Posted via CB10
    01-30-14 09:41 PM
  11. nnomad's Avatar
    No web update no link update no OTA update here...GTA.
    01-30-14 11:33 PM
  12. mitchy_mitch's Avatar
    they're BlackBerry haters at wind iT

    Posted via CB10
    01-30-14 11:58 PM
  13. anischab's Avatar
    Actually I never thought of that, both our phones are unlocked. I will have to suggest that to him.. it will have roger bloat ware tho, but it would hold him over until wind starts rolling it out

    Posted via CB10
    Their Software appear as new App-icons, so you can delete them (as you do with every App) and thus uninstall them! Good luck and CU!

    Posted via my BlackBerry*Q10, Germany - Running OS 10.2.1.537
    01-31-14 12:03 AM
  14. bspence87's Avatar
    I downloaded the update on my girlfriend's Z10 with Wind today...

    Near Toronto
    01-31-14 01:30 AM
  15. CDM76's Avatar
    This is yet another example of why BlackBerry NEEDS to start doing direct to consumer updates. They need to cut the middle man out. This is ridiculous and just makes BlackBerry look bad as most people don't "get" that it's an issue with Wind.

    Posted via CB10
    midnightdoom and Jonesy1966 like this.
    01-31-14 01:44 AM
  16. Jonesy1966's Avatar
    they're BlackBerry haters at wind iT

    Posted via CB10
    Actually they're not; BlackBerry and WIND have always had a very close working relationship that was borne out of BlackBerry giving the carrier some real support in its infancy and beyond. Most of the in-store promotions and competitions were tie ins with BlackBerry at the time and although the relationship has become less close over the years the support is definitely still there which is another reason why I'm so surprised about WIND's insistence that BlackBerry is responsible for the delay when the evidence clearly points to that not being the case.
    01-31-14 07:02 AM
  17. Jonesy1966's Avatar
    This is yet another example of why BlackBerry NEEDS to start doing direct to consumer updates. They need to cut the middle man out. This is ridiculous and just makes BlackBerry look bad as most people don't "get" that it's an issue with Wind.

    Posted via CB10
    As much as I agree with you I think that might be a few years off yet. Apple and Android can get away with direct updates because they have the muscle to be able to demand it. I get the impression that this recent release is a way of BlackBerry showing that they can successfully launch a new OS en masse and could well be a beginning of autonomous updates. But, like I said, it`s probably a few years off yet. Shame we can`t get all the carriers, ie WIND, to play ball.
    01-31-14 07:08 AM
  18. Jahcure's Avatar
    I'm with wind and no update yet, tsk

    Posted via CB10
    01-31-14 07:35 AM
  19. Chanlion's Avatar
    Just saying, after talking to Wind customer service, I've realized that they really know nothing and are probably stationed overseas.
    01-31-14 11:10 AM
  20. anon(4233493)'s Avatar
    Haha, I would agree with that. You would need to have a ticket opened and have someone with knowledge to reply back to you.
    01-31-14 12:08 PM
  21. Sam Rosu1's Avatar
    The z30 would update as it would use a generic z30 ten-twenty-one... I've heard some people on t-mobile don't have wifi calling either on 10.21... the q5,10, and z30 all have fm receivers and the z10 doesn't. so maybe wind is waiting for it to come... last update came out a week after the others..

    Posted via CB10
    01-31-14 12:19 PM
  22. nah.uhh's Avatar
    Have any if you tried removing sim card and checking over wifi or link?.. I'm not with wind, just offering a suggestion..
    01-31-14 12:22 PM
  23. Jahcure's Avatar
    Just got the update.

    Posted via CB10
    01-31-14 01:24 PM
  24. heyitscarter's Avatar
    I just got the update notification on my Wind Q10.

    I'm in Toronto (:

    Posted via CB10 with a Q10 (:
    01-31-14 02:56 PM
  25. Romero_Chin's Avatar
    Z10 10.2.0.429 update to 10.2.1.537 OTA from Wind :-)

    298 MB file size
    01-31-14 03:09 PM
28 12

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