Originally Posted by
mechanic67 Sprint customer service stinks. Other than that, I wish I had not changed. Obvious advantages of Sprint are the included navigation package that Verizon charges $9.99 a month for, as well as other apps. The other apps though are more of an issue of OS. There are just way more free apps available for Windows Mobile than Blackberry, which has nothing to do with carriers. Internet speeds are way faster with Sprint, at least for me.
Something that I have not seen mentioned anywhere on this site or anywhere else for that matter is that Verizon(at least in my area) does not have a true 3G network. They say they do but it is a lie, to a certain extent, although may be technically and legally accurate.
First off, when I was with Sprint I could be on the phone and the internet at the same time. Not so with Verizon. In the paperwork that came with my phone was something from RIM, not Verizon, that showed the signal icons and what they mean. I found that info here so you can see for yourself:
Sorry I had to remove the link to post. Someone with the ability to post links please post or email me for the link.
Verizon phones will not show the 3g icon. I called Verizon and was told that if my phone showed 1XEV I was connected to a 3G network, but that their phones didn't show the 3g icon. I was also told I would not be able to use voice and data at the same time. They still insisted it was 3G. I talked to someone at RIM who admitted that Verizon's network was not really 3G, but somehow they were lehally allowed to claim it was.
From the manual:
3G icon: You can use the phone, send and receive email messages, PIN messages,
MMS messages and SMS text messages. You can use the phone and send
and receive email messages or use the browser simultaneously.
It goes on to explain the other icons and what they mean, but 3G is the only one where you can use both voice and data at the same time.
Before you ask-Why did I switch from Sprint? I had an HTC Touch Pro and after the 8th one that was defective I asked them to give me my money back and give me a different phone. They refused. They did however offer to give me some box that I could connect to my internet cable modem to use at home because my reception was so bad. And not charge me the usual $10 a month fee. They also felt so bad for me they didn't charge me the early termination fee. Thinking of going back.