Have you changed your plan since last February? If you did, they may be telling you that your plan does not meet the minimum to maintain your VIP and that YOU will lose your status February 2010.
My understanding is that Verizon automatically gives VIP status if you and your plan meet the requirements - plan minimum cost, good payment history, etc. If you get say a $59.99 single line plan in January of 2009 and are on time with your payments through January of 2010 you become a VIP. If you get the same plan in March of 2009 and make payments on time through January of 2010 you do not become a VIP because you have to have 12 months of payment history and will become eligible February of 2011.
If you have late payments in 2010 in the second scenario you will loose your VIP after February 2011.