[TheTurtle]

hey guys, having a quick problem. I recently switched over from T-Mobile to ATT just last week. The porting etc etc just finished up yesterday. I ordered a code from cell unlock and for the past day, have been trying to unlock my 8520. When i put in the code and click enter, it says the code has been accepted but than the phone freezes. When i do a battery pull and check if the phone has been unlocked, i realize that its still locked. I probably did this 3 times. I even updated to 5.0, but still no luck. what do u guys think the problem is? could i claim warranty on this???

[jeffh]

I moved your post to the unlocking forum. I suggest you contact cell unlock for assistance with the code you obtained from them. It's hard for me to see how either T-Mobile or AT&T would have any warranty obligation to help you with a problem caused by your attempt to use a 3rd party unlock code. The OS version has no bearing on locking or unlocking.

[CarrierUnlock]

We've actually encountered this issue and the device has had to be swapped out by warranty, which the carrier replaced each time.

[CellUnlock.net]

hey guys, having a quick problem. I recently switched over from T-Mobile to ATT just last week. The porting etc etc just finished up yesterday. I ordered a code from cell unlock and for the past day, have been trying to unlock my 8520. When i put in the code and click enter, it says the code has been accepted but than the phone freezes. When i do a battery pull and check if the phone has been unlocked, i realize that its still locked. I probably did this 3 times. I even updated to 5.0, but still no luck. what do u guys think the problem is? could i claim warranty on this???

If you got "Code Accepted" then your phone unlocked. The issue might be your phone or software. You can email us and we will troubleshoot you.

[TheTurtle]

thanks for the replies guys!
so u guys encountered this before?
cause im pretty sure the code is correct because it says code accepted but afterwards it immediately locks up and than after i battery pull, the phone seems to be carrier locked again.
do u guys have an idea what the problem may be?
because a new OS didn't help.

[CarrierUnlock]

It usually always turned out to be the memory board.

[CellUnlock.net]

thanks for the replies guys!
so u guys encountered this before?
cause im pretty sure the code is correct because it says code accepted but afterwards it immediately locks up and than after i battery pull, the phone seems to be carrier locked again.
do u guys have an idea what the problem may be?
because a new OS didn't help.

What do you mean by the phone locks up?

[CarrierUnlock]

Exactly what he is saying, You go to enter the unlock code, it wasy say "code accepted" then it will freeze the screen. Reboot and the mepd screen still shows a "active" network meaning the code didn't take. Its a hardware malfunction.

[MobileMadness002]

And as the OP would no longer be a customer of the Original provider the warranty is null and void. The carrier need not do a thing in this regard.

[CarrierUnlock]

RIM would still warranty it out if its under one year.

[bambamboom]

have the same problem here
but knowing i can get it swapped makes me feel better hahaha

[CellUnlock.net]

Always feels better when you know you got warranty