Originally Posted by
silenttt123 I really dont think VZW should be cutting down that bill... Sure it was an accident, but still... I dont get why it is bad PR. Ok well I do, but it shouldn't be! They signed a contract, they agreed to the terms, they should have to pay for it! or better yet, I would tell them they can either pay the $21K, or pay an ETF and cancel their contract. Or, waive the fees and cancel their contract anyway. That is a loss for VZW....
They dont HAVE to reduce anything... Why is it that no one will take responsibility for what they do...