I got a 9700 2 weeks ago from T-mobile. i've had three issues so far. Each time i call, t-mobile tells me that the system is down, or the computer is being debugged, or there's a system wide problem. Does anyone know if T-Mobile's computer system is really down this much?
I have yet to see a new voicemail indicator pop up even t hough I've had dozens of new voicemails. Each time I call, they tell me two wait 48 hours before calling back. This process has yet to solve ANY problems at all.
The last call, I was told that T-Mobile in Southern California is having a known issue of not triggering a new voicemail notification. And this is being worked on.
I'm in SoCal too and i haven't experienced any issues with that. I would follow up with them and try to get a supervisor or someone else to assist you.