1. beetle24's Avatar
    i cannot sync my dell dimension w/ vista to my curve.i installed the 4.5 desktop and everytime i plug in the usb cable to the computer its says "usb device not regonized" and then i plug the other end into the phone and it does nothing.if i leave the phone plugged into the cable it will shut off the phone and restart! please help!!!!!! jim
    08-08-08 04:59 AM
  2. srplummer's Avatar
    Welcome to CB!

    You need to make sure that the CD that came with your phone is installed. It sounds like you don't have the correct drivers.
    08-08-08 05:08 AM
  3. beetle24's Avatar
    the cd that came with it says "blackberry user tools"
    08-08-08 01:17 PM