Recently found out that Sprint changed their upgrade policy from every 12 months to 22 months. (Was $150 off phone at 12 months, now only $75; the $150 comes off at 22 months.) Big change. 10 months is a long time
Just sent them email regarding this.
Obviously this has happened to other people. Just wondering if anyone was able to get their upgrades changed back to original date without having to upgrade their plans for 3 months?
I feel like they changed the rules in the middle of the game.
I believe if you are a Premier Gold member, you are eligible for an upgrade every 12 months instead of 22 months per qualifying plan.
To be a Premier member though you have to maintain a monthly base plan of 89.99 for at least 3 months, or 169.99 for a shared plan for 3 months or you have been a wireless customer for at least 10 years.
Kind of tough though if you have a plan on your own....
Sprint notified customers of the upcoming change back in Jan of this year. I don't like it but it seems to be a common move among the carriers. Verizon has done something similar.
If you had an upgrade due before the end of April you were able to use it. I heard from a higher level Sprint rep that they extended it for customers who called and complained before the end of July but that was kept quiet.
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