12-18-09 02:15 AM
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  1. danhclare's Avatar
    Quote:
    Originally Posted by LutherSnow74
    Apparently Registering your phone on the network does the job. I had no luck provisioning, but when I ran the diagnostic, at the point where it checks network registration, it registered, and my Data started working immediately. Go to Options>advanced>Host Routing Table click the Blackberry button and register. Should work. Thanks everybody.
    this worked for me
    10-18-09 05:24 PM
  2. M4HL3R's Avatar
    Provisioning/Battery pull worked for me, thanks everyone for keeping this up to date!
    10-18-09 05:24 PM
  3. 4 Star General's Avatar
    Just simply call Sprint and ask to be compensated for the inconvenience. They should offer between $20-$25.
    10-18-09 05:26 PM
  4. collegedude10's Avatar
    i guess im having a weird issue.

    my data is actually up, but my bb browser has disappeared. only third party apps work on internet.

    BBM amd email for me is down as well
    Last edited by collegedude10; 10-18-09 at 05:33 PM.
    10-18-09 05:28 PM
  5. DarkPhoenix's Avatar
    What incredible freaking timing.
    Last night I downgraded my Tour from 5.0 to 4.7 OS because I couldnt stand not having nav, bluetooth and smooth playback on my media player.
    Yeah I am downgrading as well til it works properly.
    10-18-09 05:34 PM
  6. drgyrl83's Avatar
    yea that worked! after like 15 hrs with no freakin service!
    10-18-09 05:57 PM
  7. SocialJusticeKen's Avatar
    Tried it and its still not working. Im actually headed over to office depot and best buy to check out other carriers. This is freaking ridiculous.
    10-18-09 06:01 PM
  8. ZiggSVO's Avatar
    yea mine wont even provision...it just sits there and checks for an update and never changes
    10-18-09 06:03 PM
  9. yungjosh202's Avatar
    From: @sprint
    Sent: Oct 18, 2009 6:00p

    UPDATE: BB cust still exp. service issues; we apologize & fix now underway; we hope to have Web services restored for all over next few hrs.

    sent via CoTweet
    On Twitter: Twitter / sprint: UPDATE: BB cust still exp. ...

    Via(twitter)

    Posted from my CrackBerry at wapforums.crackberry.com
    10-18-09 06:10 PM
  10. skld's Avatar
    I am finally connected after 8+ hours of having a fancy texting phone. Glad to have my Tour working properly. I'm in the NYC area, and didn't have any BIS when I woke up this m orning at 8a.
    10-18-09 06:45 PM
  11. Angel0607's Avatar
    Mine has been down since about 2-3am PST. Im on Sprint. I can only text and make/receive calls. No data including BBM.... Im still out at 3:50pm
    10-18-09 06:50 PM
  12. 5eleven's Avatar
    North Central Ohio here. Get this - wife and I both have 8330s. She is sitting beside me some 4+ hours ago browsing. I can't connect.

    Hard reboot 5x, nada. Tried resending service books. Nada.

    Wait 20 minutes on hold with Sprint. The guy tells me it is a data server outage since 1148AM, and they have no idea when it'll come back up.

    While talking to him. I try the browser again, and voila! Weird.

    Here I thought FB 1.7 upgrade on my device and not my wife's caused the problem.
    10-18-09 06:53 PM
  13. meistro's Avatar
    just got off the phone with sprint tech they say that the outage has cleared. I just took the battery out of my phone wi will see if it has actually cleared or not.
    10-18-09 07:05 PM
  14. NW LSU FAN's Avatar
    Here in Seattle, still no service since this morning.
    10-18-09 07:10 PM
  15. meistro's Avatar
    yea im still down too. i will be calling back as soon as i can get my hands on another phone.
    10-18-09 07:17 PM
  16. skullface's Avatar
    My dad called Sprint about half an hour ago complaining about the problem (because I had been complaining all day.) They gave him a 40 credit. Not even a half of a dollar! Sprint told my dad it was a "power outage" and counted it as a "dropped call". I'm just happy to have working service.
    10-18-09 07:19 PM
  17. penpen72's Avatar
    the Chiefs won, but I still have no Blackberry I am 60 miles from Sprint HQ....if it isn't on by morning I think I will go picket the building!! Obviously it IS Sprint and NOT Rim, because no other carriers are having issues!
    10-18-09 07:21 PM
  18. SocialJusticeKen's Avatar
    Well im just doing some transfers of monies from one bank account to another and then im headed over to T-Mobile and im gonna cop that Blackberry Curve 8520. Is there any other phones you would suggest from T-Mobile peeps?
    10-18-09 07:22 PM
  19. penpen72's Avatar
    PS... I have done everything on this thread and nothing has worked.
    10-18-09 07:23 PM
  20. durandetto's Avatar
    I'm in MI and i've tried all the things suggested here and still nothing.
    10-18-09 07:28 PM
  21. talarogue77's Avatar
    Well, I'm back in business.
    And tomorrow I'm upgrading to the Tour...with Sprint.
    All carriers have outages ppl, get over it.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-18-09 07:44 PM
  22. chadg51's Avatar
    I reprovisioned both wife & my 8330m's 2 times till I got successful registration e-mails. Then battery pulls, rebooted, working fine, knock on wood.
    10-18-09 07:46 PM
  23. shannon10190's Avatar
    In Columbus Ga , everything back to normal. Good Luck All.
    10-18-09 07:47 PM
  24. Nucleartx's Avatar
    Everything has been working fine all day here. Guess I got lucky.

    Posted from my CrackBerry at wapforums.crackberry.com
    10-18-09 07:51 PM
  25. SocialJusticeKen's Avatar
    Well, I'm back in business.
    And tomorrow I'm upgrading to the Tour...with Sprint.
    All carriers have outages ppl, get over it.

    Posted from my CrackBerry at wapforums.crackberry.com
    I understand how you can say, "get over it.." we may be sounding like whiney babies and the like. But when you pay for a device because its part of your business, because its part of how you make your living. Its no small thing. My main problem with this outage was communication. No one at sprint could tell me anything and thats what is pushing me to another provider.
    10-18-09 07:52 PM
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