12-02-09 03:06 PM
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  1. GrandWorks's Avatar
    Here's the thing, the contract says free roaming..but the contract also says that youy agree to the terms of service...the ToS defines what "free roaming" actually means.as reiterated by several people in this thread. The op seems agitated to say the least... But I would say the reaction is to be expected, as Nobody....NOBODY! Reads the ToS before signing.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-28-09 12:27 AM
  2. Babyk80's Avatar
    Ok, so I get you're not going to read 20 pages of fine print before getting your awesome new gadget/cell phone/data card whatever...however you do have 30 days from signing that contract to xcl said service should it not include what you're looking for. HOWEVER, I challenge you to find a carrier that is NOT going to ask you to leave if you roam all the time or over half of your monthly minutes etc. I mean really just think about it for a quick second...if you roam on Verizon, Sprint has to pay them. If you're on Verizon and you roam on ATT, Verizon has to pay them, if you're on ATT and you roam on TMO, you guessed it....ATT has to pay them, and so forth.

    So.....that being said although I understand you're slightly agitated...think about it from a biz standpoint from any carrier's view...you're paying them for their service...however not only are they having to pay to provide you standard cell service, they're having to pay ANOTHER company to provide you service....IE twice the cost. No bueno from anyone's perspective. Such is that with any carrier and they ALL provide Nationwide Long Distance and Roaming unless you're grandfathered in on some old a$$ plan that doesn't include it an then that becomes and entirely different situation people then start to B***H about having to PAY roaming costs.....gasp.

    This could be argued until the cows come home I'm sure...bottom line ToS is there for a reason, I suggest you study up on it because Sprint and all of the other carriers will whip it out at a moment's notice ESPECIALLY when you start to cost them money as opposed to making them a profit.
    11-28-09 02:13 AM
  3. avacomputers's Avatar
    I wish sprint would call me to cancel.
    11-28-09 10:31 AM
  4. atomicdog21's Avatar
    I wish sprint would call me to cancel.
    hahaha

    But seriously OP if you come back here's the rundown.
    1. Unlimited roaming basically means free roaming and not actually unlimited in this case because:
    2. ToS (which we can all agree no one reads) does state that Sprint may escort you out if you're roaming too much in their eyes. That can be voice, data etc. and may be based off of relative numbers (% roaming) or absolute (min./data used) and is independent of a plan entirely.
    3.Sprint has been notorious for similar things in the past. at one point they mass expelled thousands of users I believe because they called them basically non-compatible customers (not exact wording. Happened at least a few years ago that I read. if anyone finds article link please). BUT...
    4.All carriers have similar ToS, so make sure you find a carrier where you are not roaming excessively. Sprint is no worse than any other carrier in this situation. What you need to take from this forum is that if you roam for several hundred minutes a month and they dont get a profit out of it, you WILL get the boot from any carrier eventually. It's not personal to them, it's just business.
    11-28-09 11:45 AM
  5. Laura Knotek's Avatar
    hahaha

    But seriously OP if you come back here's the rundown.
    1. Unlimited roaming basically means free roaming and not actually unlimited in this case because:
    2. ToS (which we can all agree no one reads) does state that Sprint may escort you out if you're roaming too much in their eyes. That can be voice, data etc. and may be based off of relative numbers (% roaming) or absolute (min./data used) and is independent of a plan entirely.
    3.Sprint has been notorious for similar things in the past. at one point they mass expelled thousands of users I believe because they called them basically non-compatible customers (not exact wording. Happened at least a few years ago that I read. if anyone finds article link please). BUT...
    4.All carriers have similar ToS, so make sure you find a carrier where you are not roaming excessively. Sprint is no worse than any other carrier in this situation. What you need to take from this forum is that if you roam for several hundred minutes a month and they dont get a profit out of it, you WILL get the boot from any carrier eventually. It's not personal to them, it's just business.
    Here's the article you were looking for. Sprint Will Cancel Service For CDMA Customers Who Roamed 50%+ - The Consumerist

    You are correct re: roaming. AT&T has this in their TOS: "Off-net Usage: If your voice or messaging service usage (including unlimited services) during any two consecutive months or data service usage (including unlimited services) during any month on other carrier networks ("off-net usage") exceeds your off-net usage allowance, AT&T may, at its option, terminate your service, deny your continued use of other carriers' coverage, or change your plan to one imposing usage charges for off-net usage. Your off-net usage allowance is equal to the lesser of 750 minutes or 40% of the Anytime Minutes, the lesser of 24 MB or 20% of the MB included with your plan, or the lesser of 3000 messages or 50% of the messages included with your plan. AT&T will provide notice that it intends to take any of the above actions, and you may terminate the agreement." PLAN TERMS - Wireless from AT&T.
    Last edited by lak611; 11-28-09 at 12:32 PM.
    11-28-09 12:25 PM
  6. dchawk81's Avatar
    Some phones have the option to turn off roaming. You could try that and see how you get along signal-wise.
    11-28-09 01:28 PM
  7. rawvega's Avatar
    I asked about the airave and they told me "it only boosts signal you will still be roaming"
    That makes no sense whatsoever.
    11-28-09 03:07 PM
  8. rbrooks86's Avatar
    Some phones have the option to turn off roaming. You could try that and see how you get along signal-wise.
    I found my phone to be in roaming mode quite frequently in the last few months (seemed to start happening around the same time as Unlimited Moblie to Mobile) so I did just that, I set it to home network only. I have not had any signal problems or lack of service whatsoever.
    11-28-09 03:43 PM
  9. atomicdog21's Avatar
    Thank you Lak611 for the link. There was a specific number on that which was made available too. I'll try and find it. Also, ironic and very corporate: if you look at the internal sprint memo in that article it mentions all other lines in the same roaming included plan are canceled also. They say outright that these are all roaming included. If they had been paying out the nose for per min roaming they would have been fine. Don't get me wrong, Sprint has been great to me for almost 10 years, and any other company would act the same, but damn that's cold lol.
    11-28-09 05:18 PM
  10. SoCaliTrojan's Avatar
    I asked about the airave and they told me "it only boosts signal you will still be roaming"
    The airave boosts signals because it provides your home its own mini cell tower, and then it routes the data through your broadband (dsl or cable internet).

    You won't roam; they just said that to get rid of you.
    11-28-09 07:02 PM
  11. Tarantula_Sky's Avatar
    Sprint called me today and advised me that I roam too much. She said I can port my number and they will waive my cancellation fee. She said I can use 750 minutes (half on my anytime minutes) for roaming and they will be monitoring it. And the 750 includes night and weekend and mobile to mobile. What should I do?
    Same thing happened to a friend of mine in South Carolina, she lives in an area where her phone is always roaming she had to switch over to Verizon when they dropped her
    11-28-09 07:05 PM
  12. etheridgej's Avatar
    The whole "unlimited" roaming is all ways limited. When you purchase new phones and extend your contract it states that you can only use a certain amount of roaming within a three year period. They can terminate your service at anytime if you violate this.

    Stupid. Yes, i recommend a new service provider if this one isn't gonna work.
    11-29-09 01:06 AM
  13. Laura Knotek's Avatar
    The whole "unlimited" roaming is all ways limited. When you purchase new phones and extend your contract it states that you can only use a certain amount of roaming within a three year period. They can terminate your service at anytime if you violate this.

    Stupid. Yes, i recommend a new service provider if this one isn't gonna work.
    Unfortunately, if you are roaming that much it means that the carrier you have is not the best one in your location. The one you are roaming on has a better signal in your area.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-29-09 02:48 AM
  14. dchawk81's Avatar
    My plan details simply say "America - Roaming Included"

    Doesn't say anything about being unlimited.

    On the signup/plan chooser pages, it says the following:

    Talk: Night calling and weekends starting at 7 p.m., nationwide long distance and no roaming charges
    Again, nothing about unlimited roaming; only that they don't charge extra for it.
    Last edited by dchawk81; 11-29-09 at 03:10 PM.
    11-29-09 03:08 PM
  15. leskchan's Avatar
    You have to read the full terms of service. Most services, cell phones, internet, etc have a standard "acceptable use" clause. If you download video files from the internet 24/7 onto your computer, your ISP can cut you off and cancel your account due to excess bandwidth usage.
    11-29-09 03:15 PM
  16. Laura Knotek's Avatar
    You have to read the full terms of service. Most services, cell phones, internet, etc have a standard "acceptable use" clause. If you download video files from the internet 24/7 onto your computer, your ISP can cut you off and cancel your account due to excess bandwidth usage.
    I'm sure Sprint has a detailed explanation in their TOS like what I posted from AT&T.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-29-09 03:41 PM
  17. GrandMstrBud#CB's Avatar
    I wish sprint would call me to cancel.
    Same here, I have about a month left on my contact at least. I'm tired of sprint forcing you to change plans just to get a newer phone.
    12-01-09 11:06 PM
  18. dchawk81's Avatar
    Same here, I have about a month left on my contact at least. I'm tired of sprint forcing you to change plans just to get a newer phone.
    They don't force you to change plans. They require you to lock into a new contract if you want the subsidized price. You can always go month-to-month if you buy the phone outright. Most carriers operate the same way in this regard.
    12-02-09 10:54 AM
  19. leskchan's Avatar
    GrandMstrBud wasn't clear with his current phone and plan.

    It's possible that when you renew/upgrade to a smartphone now, then you will be required to have data service plan, if you didn't have it before.
    12-02-09 11:03 AM
  20. dchawk81's Avatar
    Maybe he meant "upgrade" but his wording was nowhere near that.

    Either way, he's on iWireless and they're not giving BIS away for free. His complaints are basically baseless.
    Last edited by dchawk81; 12-02-09 at 03:13 PM.
    12-02-09 03:06 PM
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