1. Stephen73ta's Avatar
    so my mms messages stopped working and now i can't send or recieve sms messages?! i understand why i cant use mms messages but i have the unlimeted text plan and i cant even sms text!! any advice would be awesome!
    08-19-08 12:26 AM
  2. srplummer's Avatar
    You may want to contact your carrier.
    08-19-08 12:27 AM
  3. Stephen73ta's Avatar
    yeah, but they are closed! thanks
    08-19-08 12:28 AM
  4. jenaywins's Avatar
    Well, sorry. Wait til the morning. Definitely sounds like a network issue.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-19-08 12:29 AM
  5. Inifekt's Avatar
    You really need to contact a customer care. Also, call from another phone, other than yours, at 1-800-331-0500. Before you do, do a battery pull and turn your phone on. Send yourself a text message and record the error message.

    Also, make sure your mobile network is turned on (silly I know, but just check).

    Do you have signal?

    How long has this happened for?

    Did you make any recent changes to your account?

    Is your account in active status?

    List goes on.
    08-19-08 01:34 PM
  6. Duvi's Avatar
    If you are unable to receive text messages, this may be the reason you are unable to receive mms as well. For MMS, text messaging and internet (package or pay per use) is needed as MMS uses both text messaging and the internet to send messages,
    08-19-08 01:51 PM
  7. Stephen73ta's Avatar
    i ended up going to the att store yesterday to find out what was wrong and somehow my unlimited text messaging feature was dropped from my plan.
    08-20-08 07:53 PM
  8. srplummer's Avatar
    i ended up going to the att store yesterday to find out what was wrong and somehow my unlimited text messaging feature was dropped from my plan.

    Glad you got everything figured out!
    08-20-08 07:56 PM
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