1. dantephil's Avatar
    Hey lads,

    Anyone experience this issue?

    I'm on ROGERS with a q10 and have not been able to view my data usage on the My Account app.

    Un-installing and Re-installing didn't help and ROGERS doesn't seem to want to provide any support.

    Any suggestions?

    Posted via CB10
    07-03-13 11:58 PM
  2. Kris Simundson's Avatar
    If your on their "unlimited bbm video" data won't show
    07-04-13 12:10 AM
  3. dantephil's Avatar
    No, I have a 3GB data plan. It was showing on my z10, but on the q10 it's not showing anymore...

    Posted via CB10
    07-04-13 03:35 PM
  4. 22mchan's Avatar
    You have to check it using data, not through wi-fi. So disconnect from the wifi network and it should work.

    Posted via CB10
    07-04-13 10:22 PM
  5. clmazda's Avatar
    Needs an update ASAP!

    Posted via CB10 with my Z10
    07-04-13 10:39 PM
  6. dantephil's Avatar
    I am. It seems to be showing my talk and text usage but not data

    Posted via CB10
    07-05-13 10:07 AM
  7. 22mchan's Avatar
    Hmmm that's weird. Maybe u changed ur plan? I remember when I did, I had to wait until the next business cycle for it to show up. Can u check ur usage through the non-mobile site?

    Posted via CB10
    07-05-13 11:18 PM
  8. dantephil's Avatar
    I changed it two months ago. But this month I still couldn't see the usage on the my account app or online page.

    Oh well, gonna keep using data usage counter for now until they update this.

    Thanks for the help guys!

    Posted via CB10
    07-06-13 06:25 AM
  9. Josh S1's Avatar
    Anyone gotten this to work yet? Not looking forward to wasting time talking to rogers. Has not worked since I got my z10, which was in February.

    Posted via CB10
    09-28-13 11:39 PM

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