1. Jon Tessler's Avatar
    I live in Norfolk, VA, and my Q10 just will not stay connected to the data network. I have tried a few different Radio files, and none of them seem to work any better than another. i am running sprints official OS 10.2.1.2758 with Radio file 10.2.1.2142(yes i had 10.2.1.2759 installed). I can be standing in the same spot and watch my signal go from 4G down to 1X and off the network completely in a manner of seconds, without moving either myself or the phone. I turn off my mobile network, wait a few seconds and turn it back on, and it will go back to 4G, but then back to 1X again. My Gf has a Nexus 5, and she never has signal problems, she can be sitting next to me on 3G, and my phone will be on 1X.

    Anyone have any suggestions on a diff radio file to try?
    08-13-14 11:39 AM
  2. anon721037's Avatar
    go here and try some more radio, on my Q10 i had change my network techn setting down to the one wtihout gsm listed, and it helped quite a bit,

    BB10 OS Archive - BlackBerry Forums at CrackBerry.com
    08-13-14 12:22 PM
  3. anon721037's Avatar
    go here and try some more radio, on my Q10 i had change my network techn setting down to the one wtihout gsm listed, and it helped quite a bit,

    BB10 OS Archive - BlackBerry Forums at CrackBerry.com
    08-13-14 12:22 PM
  4. Jon Tessler's Avatar
    right now my phone is set to "Global"

    go here and try some more radio, on my Q10 i had change my network techn setting down to the one wtihout gsm listed, and it helped quite a bit,

    BB10 OS Archive - BlackBerry Forums at CrackBerry.com
    08-13-14 01:24 PM
  5. anon721037's Avatar
    So try the one next down on the list and see if it helps.

    Z30STA100-5/10.2.2.1531
    08-13-14 01:27 PM
  6. Deathcommand's Avatar
    I am having this issue as well. It's Sprint, Not you.

    Drop them. I'm having the same problem. It sucks.
    08-13-14 06:20 PM
  7. igotberryfever's Avatar
    Go back to 10.1 and ur golden. This is a Sprint problem my mother is on her fourth and last Sprint Q10 . It seem once you go 10.2.1 on Sprint this may happen.

    Posted via CB10
    08-13-14 06:30 PM
  8. Jon Tessler's Avatar
    I am having this issue as well. It's Sprint, Not you.

    Drop them. I'm having the same problem. It sucks.
    would love to, but since i get a great employee discount with them and no one else through work, i stay till i can afford something/someone else.

    Go back to 10.1 and ur golden. This is a Sprint problem my mother is on her fourth and last Sprint Q10 . It seem once you go 10.2.1 on Sprint this may happen.

    Posted via CB10
    it has only been in the past couple of weeks that this has been happening. all the 10.2.1 leaks i had been on worked great. so Like Deathcommand said above, it is most likely Sprint
    08-13-14 09:00 PM
  9. Mistik's Avatar
    Set your device to cdma/lte only instead of global.
    08-14-14 08:17 AM
  10. Jon Tessler's Avatar
    Set your device to cdma/lte only instead of global.
    that is what i have it on. it is better, but still loses signal at times
    08-14-14 10:12 AM
  11. Mistik's Avatar
    Ok so there is some improvement. There is no need to have it at global in the us
    08-14-14 04:46 PM
  12. artie's Avatar
    Which do we use on our Q10; Global or LTE/CDMA?
    09-08-14 12:26 PM
  13. Q10Bold's Avatar
    Got the same problem with TMobile DE and PL
    I think its something with the radiofiles

    Posted via Q10Bold
    09-08-14 12:35 PM
  14. Jon Tessler's Avatar
    Not much improvement for me on CDMA/LTE. My phone still drops data all the time. I guess I will be going back to sprint for another phone this weekend

    Posted via CB10
    09-09-14 06:40 AM
  15. opteron7's Avatar
    Same here, once I it goes to 3g no calls are accepted it takes about 2 tries if I need to make a call to make it go roaming to make the call.

    Posted via CB10
    09-09-14 08:54 AM
  16. Jon Tessler's Avatar
    Same here, once I it goes to 3g no calls are accepted it takes about 2 tries if I need to make a call to make it go roaming to make the call.

    Posted via CB10
    hell if i see 3G, i just kill my mobile network, and restart it, that usually fixes it, but having to do that 30 times a day, is getting old.
    09-09-14 09:18 AM

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