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I hate when Bell sends our your BlackBerry for repair and it comes back with out the 30$i shield that you just put on the phone. Pay the premium coverage. You would figure it would be covered. They didn't mention that I wouldn't get it back.
Posted via CB10
Rule of thumb: Send the phone and the phone alone. Remove all accessories before you ship it.
At least BlackBerry lists this clearly on the instructions they send.
Actually I was at the store. No instructions.
Posted via CB10
That's what I meant. BlackBerry, on the event of they asking you to send a device for repairs, sends clear instructions to remove everything (fact is, you may get a replacement instead of the device you sent).
The guy/girl at the stor should have warned you. :/