02-25-10 10:01 AM
30 12
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  1. slwpoke's Avatar
    When I try to dl nascar sprint cup mobile, it takes me to the sprint store and says there is nothing in my cart. I have an icon on my screen that says nascar, but when I click it it says that page does not exist. Any clue to what I can do?

    Posted from my CrackBerry at wapforums.crackberry.com
    02-06-10 04:58 PM
  2. ragnarokx's Avatar
    did you try going to the sprint store and browsing for the download instead of using the icon on your phone? if that doesn't work i would call sprint for a better way to download it.
    02-06-10 10:11 PM
  3. humphrind's Avatar
    It's nice when the problems you have are Sprint's advertised features. That's when you can just call *2 (or whatever) to get someone to address your specific problem.

    On my phone, Sprint Cup was installed as a downloadable shortcut one day. I installed it (have since uninstalled it) and no problems. I would suggest that if you can't install it from your phone's shortcut or Sprint's site, you call them. I'm sure they would love to help you find a way to use their app.
    02-06-10 10:53 PM
  4. eve6er69's Avatar
    Text NASCAR to 7777 and a direct link will be sent back to you within seconds.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-07-10 01:41 AM
  5. eve6er69's Avatar
    Ohh and by the way it is an awesome app to have. In car radio is the sh!t

    Posted from my CrackBerry at wapforums.crackberry.com
    02-07-10 01:43 AM
  6. slwpoke's Avatar
    I tried the text thing with the same results-said I have nothing in my cart. I guess I will call them when I leave the house as I can't make or rcv calls in my house. Even tho sprint says there's nothing wrong in my area and no one out here can use their BB. My wifes cheap free flip phone works perfect but I have to go outside to use mine. And I don't want to pay extra for some antenna......sorry, getting fed up with sprint

    Posted from my CrackBerry at wapforums.crackberry.com
    02-07-10 12:57 PM
  7. eve6er69's Avatar
    well if you tell them you have spotty reception in your house they just might give you an airave for free.
    i just tried texting nascar to 7777 and it is doing the same to me. i am working on finding another way as nascar starts next week
    02-07-10 01:15 PM
  8. eve6er69's Avatar
    i signed into the digital lounge and it says my device isnt supported. this is starting to **** me off.
    if they released the damn essex i would gladly have it.
    02-07-10 01:25 PM
  9. eve6er69's Avatar
    i am e chatting with an agent right now about it
    02-07-10 01:32 PM
  10. slwpoke's Avatar
    Thanks for helping with this. And the free airrave was a no go. They worked on my problem for about a month and said there was no problem in my area. They wanted to charge me for an airrave. I still don't understand how my wife can do whatever she wants whenever she wants on her crappy phone but I can't hardly do squat on my expensive BB. Anyway, pls keep me posted!

    Posted from my CrackBerry at wapforums.crackberry.com
    02-07-10 01:37 PM
  11. eve6er69's Avatar
    this is all i got. not very helpful at all.

    SystemSystem
    Connected to sprint-ap1.cnxchat.com
    14:26:29 SystemSystem
    Session ID: 8673222
    14:26:29 Customerchris allen
    Initial Question/Comment: nascar app
    14:26:34 SystemSystem
    Please wait and the next available account specialist will be with you shortly.
    14:26:34 SystemSystem
    If you are chatting today for Technical Support, please call (888) 211-4727.
    14:26:44 SystemSystem
    .
    14:26:49 SystemSystem
    Thank you for waiting. At Sprint, we take your account security seriously; please be prepared to provide your account PIN or security answer. If you haven't created them yet, please visit Sprint.com/pin.
    14:26:54 SystemSystem
    .
    14:27:04 SystemSystem
    Thanks for your patience. We look forward to chatting with you.
    14:27:09 SystemSystem
    .
    14:27:19 SystemSystem
    While you wait, did you know you can check usage or review your account balance online? It's fast, easy and available 24 hours a day, 7 days a week.
    14:27:24 SystemSystem
    .
    14:27:29 SystemSystem
    David M has joined this session!
    14:27:29 SystemSystem
    Connected with David M
    14:27:29 SystemSystem
    Thank you for contacting Sprint. My name is David M. In order to better assist you; may I please have your first and last name?
    14:27:42 Customerchris allen
    christopher allen
    14:28:19 AgentDavid M
    I'll be happy to assist you with that today Christopher. For account security and verification, may I please have the 6-10 digit PIN number on your account?
    14:28:25 Customerchris allen
    xxxxxx
    14:29:14 AgentDavid M
    Thank you. May I please have the specific question to better assist you?
    14:30:16 Customerchris allen
    yes i have a 8330m on sprint and i keep trying to download the nascar app and it says that my cart is always empty. i tried going to the digital lounge and it said my device is not supported?
    14:30:28 Customerchris allen
    i used it all last year on this same device
    14:30:45 Customerchris allen
    did something change?
    14:30:46 AgentDavid M
    Thank you. May I please ask the phone number you are inquiring about?
    14:30:54 Customerchris allen
    508-xxx-xxxx
    14:30:59 AgentDavid M
    Thank you. Please allow me a moment while I research this for you.
    14:34:00 AgentDavid M
    Thank you. To download this program to your device, please Text NASCAR at short code 7777. A text message is returned with download instructions.
    14:34:20 Customerchris allen
    yes i did that
    14:34:42 Customerchris allen
    it brings me to a sprint website and and when i click on the link it says my cart is empty
    14:36:30 AgentDavid M
    Thank you for allowing me the opportunity to assist you today. At this time I have exhausted all basic troubleshooting steps. Due to the complexity of the issue you are experiencing I ask that you please contact a Technical Support Specialist at (888) 211-4727.
    14:36:40 AgentDavid M
    Was there any further questions I can answer for you?
    14:36:52 Customerchris allen
    are you serious
    14:37:04 Customerchris allen
    all you can tell me is text a number
    14:37:19 Customerchris allen
    i thought this was supposed to be helpfull?
    14:37:47 Customerchris allen
    not really complex issue just wand a more direct link to a download screen
    14:38:30 AgentDavid M
    I do apologize, however I see you account and device supports this feature. If you are unable to download with the provided steps , tech support would be able to provide further assistance as we are only able to provide basic troubleshooting steps.
    14:38:47 Customerchris allen
    is there a tech support e chat?
    14:39:01 Customerchris allen
    i cant troubleshoot my phone when on my actual phone
    14:39:15 AgentDavid M
    I apologize, however they are only available over the phone.
    14:39:24 Customerchris allen
    alright have a good day
    14:39:30 AgentDavid M
    You are also able to take the device to a store to have it looked over.
    14:39:37 Customerchris allen
    not on a sunday
    14:39:43 Customerchris allen
    repair is not open on sundays
    14:39:43 AgentDavid M
    I am able to provide the nearest store address for you if you would like.
    14:39:54 Customerchris allen
    mon-sat
    14:41:10 AgentDavid M
    I do apologize, I would please contact tech support as they would be able to assist you in resolving this today.
    14:41:16 Customerchris allen
    ok
    02-07-10 01:46 PM
  12. eve6er69's Avatar
    ok i got it. go to your computer and go to handmark.com
    put in all your device info.
    go to the search bar and put in nascar.
    fill out all your info like name/email/phone number.
    they will send you a txt with a DIRECT link to the app.

    i just downloaded it and am now running it.

    wow that was more work than it should have been, lmao but it is done and now ppl know
    02-07-10 01:54 PM
  13. eve6er69's Avatar
    ohh and the app looks completly different than last years. got to get used to it now, lol
    02-07-10 01:58 PM
  14. slwpoke's Avatar
    I did all of that and all that came up was an app for a nascar game for 9.99 and ringtones. I went thru the sign up too.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-07-10 02:42 PM
  15. rbrooks86's Avatar
    A bit off subject but in response to what eve6er69 said, the app is totally different. At least to me it seems a bit more difficult to maneuver around than the old one. And the pop up about needing at least v4.3 is annoying (I am running 4.5).
    02-07-10 07:30 PM
  16. eve6er69's Avatar
    I did all of that and all that came up was an app for a nascar game for 9.99 and ringtones. I went thru the sign up too.

    Posted from my CrackBerry at wapforums.crackberry.com
    Did you go Through the sprint site or did you go to www.handmark.com from your computer and search NASCAR that way. I know when I searched sprints all I got was the ringtones and game. You need to go through the actual developers page.

    Posted from my CrackBerry at wapforums.crackberry.com
    02-07-10 10:35 PM
  17. slwpoke's Avatar
    I used the bolt browser because I don't have inet access out where I live. That's got to be the problem

    Posted from my CrackBerry at wapforums.crackberry.com
    02-08-10 05:31 PM
  18. slwpoke's Avatar
    Went to Opera mini and did it in a flash! Thanks for the help!

    Posted from my CrackBerry at wapforums.crackberry.com
    02-09-10 01:46 PM
  19. eve6er69's Avatar
    Anytime.
    Glad I could help you

    Posted from my CrackBerry at wapforums.crackberry.com
    02-09-10 09:50 PM
  20. bow40's Avatar
    got the update, now cant get rid of the old icon
    02-10-10 07:29 AM
  21. bow40's Avatar
    Anyone know where to get voice for the nationwide races? On the bb or a computer even?

    Posted from my CrackBerry at wapforums.crackberry.com
    02-10-10 04:02 PM
  22. eve6er69's Avatar
    you can prob get it from the comp with the trackpass. unfortunately it costs money
    02-10-10 04:08 PM
  23. bow40's Avatar
    Lol I have the scanner for trackpass. Its actually worth it if you watch enough races. Didn't think the nationwide races were on there, ill have to look

    Posted from my CrackBerry at wapforums.crackberry.com
    02-10-10 04:12 PM
  24. bow40's Avatar
    Nope. No scanner from nascar other then sprint cup

    Posted from my CrackBerry at wapforums.crackberry.com
    02-10-10 04:47 PM
  25. eve6er69's Avatar
    Yeah I would like to hear the truck series also but that's not possible either I guess

    Posted from my CrackBerry at wapforums.crackberry.com
    02-10-10 05:24 PM
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