- When I try to dl nascar sprint cup mobile, it takes me to the sprint store and says there is nothing in my cart. I have an icon on my screen that says nascar, but when I click it it says that page does not exist. Any clue to what I can do?
Posted from my CrackBerry at wapforums.crackberry.com02-06-10 04:58 PMLike 0 - It's nice when the problems you have are Sprint's advertised features. That's when you can just call *2 (or whatever) to get someone to address your specific problem.
On my phone, Sprint Cup was installed as a downloadable shortcut one day. I installed it (have since uninstalled it) and no problems. I would suggest that if you can't install it from your phone's shortcut or Sprint's site, you call them. I'm sure they would love to help you find a way to use their app.02-06-10 10:53 PMLike 0 - Text NASCAR to 7777 and a direct link will be sent back to you within seconds.
Posted from my CrackBerry at wapforums.crackberry.com02-07-10 01:41 AMLike 0 - Ohh and by the way it is an awesome app to have. In car radio is the sh!t
Posted from my CrackBerry at wapforums.crackberry.com02-07-10 01:43 AMLike 0 - I tried the text thing with the same results-said I have nothing in my cart. I guess I will call them when I leave the house as I can't make or rcv calls in my house. Even tho sprint says there's nothing wrong in my area and no one out here can use their BB. My wifes cheap free flip phone works perfect but I have to go outside to use mine. And I don't want to pay extra for some antenna......sorry, getting fed up with sprint
Posted from my CrackBerry at wapforums.crackberry.com02-07-10 12:57 PMLike 0 - well if you tell them you have spotty reception in your house they just might give you an airave for free.
i just tried texting nascar to 7777 and it is doing the same to me. i am working on finding another way as nascar starts next week02-07-10 01:15 PMLike 0 - i signed into the digital lounge and it says my device isnt supported. this is starting to **** me off.
if they released the damn essex i would gladly have it.02-07-10 01:25 PMLike 0 -
- Thanks for helping with this. And the free airrave was a no go. They worked on my problem for about a month and said there was no problem in my area. They wanted to charge me for an airrave. I still don't understand how my wife can do whatever she wants whenever she wants on her crappy phone but I can't hardly do squat on my expensive BB. Anyway, pls keep me posted!
Posted from my CrackBerry at wapforums.crackberry.com02-07-10 01:37 PMLike 0 - this is all i got. not very helpful at all.
SystemSystem
Connected to sprint-ap1.cnxchat.com
14:26:29 SystemSystem
Session ID: 8673222
14:26:29 Customerchris allen
Initial Question/Comment: nascar app
14:26:34 SystemSystem
Please wait and the next available account specialist will be with you shortly.
14:26:34 SystemSystem
If you are chatting today for Technical Support, please call (888) 211-4727.
14:26:44 SystemSystem
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14:26:49 SystemSystem
Thank you for waiting. At Sprint, we take your account security seriously; please be prepared to provide your account PIN or security answer. If you haven't created them yet, please visit Sprint.com/pin.
14:26:54 SystemSystem
.
14:27:04 SystemSystem
Thanks for your patience. We look forward to chatting with you.
14:27:09 SystemSystem
.
14:27:19 SystemSystem
While you wait, did you know you can check usage or review your account balance online? It's fast, easy and available 24 hours a day, 7 days a week.
14:27:24 SystemSystem
.
14:27:29 SystemSystem
David M has joined this session!
14:27:29 SystemSystem
Connected with David M
14:27:29 SystemSystem
Thank you for contacting Sprint. My name is David M. In order to better assist you; may I please have your first and last name?
14:27:42 Customerchris allen
christopher allen
14:28:19 AgentDavid M
I'll be happy to assist you with that today Christopher. For account security and verification, may I please have the 6-10 digit PIN number on your account?
14:28:25 Customerchris allen
xxxxxx
14:29:14 AgentDavid M
Thank you. May I please have the specific question to better assist you?
14:30:16 Customerchris allen
yes i have a 8330m on sprint and i keep trying to download the nascar app and it says that my cart is always empty. i tried going to the digital lounge and it said my device is not supported?
14:30:28 Customerchris allen
i used it all last year on this same device
14:30:45 Customerchris allen
did something change?
14:30:46 AgentDavid M
Thank you. May I please ask the phone number you are inquiring about?
14:30:54 Customerchris allen
508-xxx-xxxx
14:30:59 AgentDavid M
Thank you. Please allow me a moment while I research this for you.
14:34:00 AgentDavid M
Thank you. To download this program to your device, please Text NASCAR at short code 7777. A text message is returned with download instructions.
14:34:20 Customerchris allen
yes i did that
14:34:42 Customerchris allen
it brings me to a sprint website and and when i click on the link it says my cart is empty
14:36:30 AgentDavid M
Thank you for allowing me the opportunity to assist you today. At this time I have exhausted all basic troubleshooting steps. Due to the complexity of the issue you are experiencing I ask that you please contact a Technical Support Specialist at (888) 211-4727.
14:36:40 AgentDavid M
Was there any further questions I can answer for you?
14:36:52 Customerchris allen
are you serious
14:37:04 Customerchris allen
all you can tell me is text a number
14:37:19 Customerchris allen
i thought this was supposed to be helpfull?
14:37:47 Customerchris allen
not really complex issue just wand a more direct link to a download screen
14:38:30 AgentDavid M
I do apologize, however I see you account and device supports this feature. If you are unable to download with the provided steps , tech support would be able to provide further assistance as we are only able to provide basic troubleshooting steps.
14:38:47 Customerchris allen
is there a tech support e chat?
14:39:01 Customerchris allen
i cant troubleshoot my phone when on my actual phone
14:39:15 AgentDavid M
I apologize, however they are only available over the phone.
14:39:24 Customerchris allen
alright have a good day
14:39:30 AgentDavid M
You are also able to take the device to a store to have it looked over.
14:39:37 Customerchris allen
not on a sunday
14:39:43 Customerchris allen
repair is not open on sundays
14:39:43 AgentDavid M
I am able to provide the nearest store address for you if you would like.
14:39:54 Customerchris allen
mon-sat
14:41:10 AgentDavid M
I do apologize, I would please contact tech support as they would be able to assist you in resolving this today.
14:41:16 Customerchris allen
ok02-07-10 01:46 PMLike 0 - ok i got it. go to your computer and go to handmark.com
put in all your device info.
go to the search bar and put in nascar.
fill out all your info like name/email/phone number.
they will send you a txt with a DIRECT link to the app.
i just downloaded it and am now running it.
wow that was more work than it should have been, lmao but it is done and now ppl know02-07-10 01:54 PMLike 0 - 02-07-10 01:58 PMLike 0
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Posted from my CrackBerry at wapforums.crackberry.com02-07-10 10:35 PMLike 0 - 02-09-10 09:50 PMLike 0
- 02-10-10 04:08 PMLike 0
- Yeah I would like to hear the truck series also but that's not possible either I guess
Posted from my CrackBerry at wapforums.crackberry.com02-10-10 05:24 PMLike 0
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