[Devil]

I just got off the phone with another globe rep and she is telling me any regular micro sim will do. They just have to activate lte from my end. I am confused as hell. The two previous globe reps are insisting on the other hand that I have to change my sim to a special lte micro sim.

Posted via CB10

I would slap them. Go to their cubicle, show them the way out, slap them on the back of their head while they're walking out.

Posted via CB10

[snihed]

The only functioning department down at Globe is their billing department and believe it or not they're still incompetent 90% of the time!

Posted from my Z10

[whitezee10]

The only functioning department down at Globe is their billing department and believe it or not they're still incompetent 90% of the time!

Posted from my Z10

Lol i have an unposted payment from march 10 pa, and i paid on march 23 again 1,300 just to have my z10 processed. Up until now, my payment is still unposted.

Btw, who in here can confirm that they are using the regular unlisurf rather than the blackberry unlisurf for their z10? I think the loyalty department got my data service wrong because they put me on the blackberry unlisurf.

Posted via CB10

[onggp]

Would anyone know if Globe's unlimited LTE plan will always be unlimited? I heard Smart LTE would be unlimited until June 2013 only.

[onggp]

Guys post pics of your Z10's please.

[anon(4086706)]

Would anyone know if Globe's unlimited LTE plan will always be unlimited? I heard Smart LTE would be unlimited until June 2013 only.

I just hope so. I would want it forever haha. Though I think Globe's daily cap should be a deterrent (they will throttle your speed if they see you abusing LTE too much =)) )

Here's one for your viewing Pleasure haha




Posted via CB10 app

[qoshh]

Ok im confused. Does it mean i should get LTE on my signal rather than 4G? Right now my signal is up to H+ only.

Posted via CB10

The signal should show 4G for LTE.

I feel you because I have been trying to get my LTE working in my sim for over a week now. I'm still waiting for the activation. They told me they will "re-provision" the LTE in my account.

Double check if your sim is 4G capable, LTE is activated in your account and make sure you have the right plan. (regular unlisurf not the blackberry unlisurf. this is assuming you're on globe) . Almost forgot, make sure LTE is available in the location of course

Hope this helps!

Posted via CB10

[qoshh]

Whats more effective based on my experience Was calling them thru 211 using ur cp..

Note I got my unit. Last March 1 while the lte sim which I'm drooling since day 1 I acquired the unit..so the key here is patience.. pre,worth the wait..indeed

Posted via CB10

Yes I'm waiting. I'll go to Globe tomorrow to make a follow up.

Posted via CB10

[PH_BB]

I just hope so. I would want it forever haha. Though I think Globe's daily cap should be a deterrent (they will throttle your speed if they see you abusing LTE too much =)) )

Here's one for your viewing Pleasure haha




Posted via CB10 app

Daily cap is uniform for all mobile providers as per NTC regulations

[blu4]

Lol i have an unposted payment from march 10 pa, and i paid on march 23 again 1,300 just to have my z10 processed. Up until now, my payment is still unposted.

Btw, who in here can confirm that they are using the regular unlisurf rather than the blackberry unlisurf for their z10? I think the loyalty department got my data service wrong because they put me on blackberry unlisurf.

Posted via CB10

I received a mail from Globe that my postpaid bill for March 2013 will be moved to April 2013, one month late. Just received it yesterday and all my bill payments were posted including those made on early April 2013 (since the cash out I made last April 8 was also included).

Same case of you, I got my plan wrong by loyalty. Been calling loyalty ever since for they got my plan wrong and they kept insisting that I have the right plan. I talked to SM North EDSA CSRs and they said I should have the regular unlisurf. I called an account specialist via 211 and have them change my plan.

BTW, If ever you have problems with your blackberrys, only Globe North Edsa Annex, TriNoma, ayala center cubao and eastwood have blackberry specialists in store..

[alllies]

Dude..LTE is 4G so you are already on the highest connection speed. If approved by NTC, Carriers/Service providers can choose or personalize what should show up on the device cignal indicator. Globe can either use "4G GLOBE", "LTE GLOBE", "LTE", "4G" or whatever suites them.

Yeah. Right now my LTE is already activated, but the only signal I get is 4G. Even though I'm in Ayala Avenue. When I did a speed test it showed 20+ Mbps. Please advise

Posted via my sexy Z10

[whitezee10]

I received a mail from Globe that my postpaid bill for March 2013 will be moved to April 2013, one month late. Just received it yesterday and all my bill payments were posted including those made on early April 2013 (since the cash out I made last April 8 was also included).

Same case of you, I got my plan wrong by loyalty. Been calling loyalty ever since for they got my plan wrong and they kept insisting that I have the right plan. I talked to SM North EDSA CSRs and they said I should have the regular unlisurf. I called an account specialist via 211 and have them change my plan.

BTW, If ever you have problems with your blackberrys, only Globe North Edsa Annex, TriNoma, ayala center cubao and eastwood have blackberry specialists in store..

Nakakainis sila. Mali na nalagay na plan, ambagal pa ayusin.

Posted via CB10

[blu4]

Yep. It's been 3 weeks and still can't change my plan. The reason: they can't over ride the change of plan made by the CSR who facilitated the request and it's been escalated for a week already. Weird right? What kind of system do they have?

Posted via CB10

[iamjolsoncruz]

It's been a week and globe has not yet activated my LTE. They only gave me a micro sim 4G but it's still under process

[whitezee10]

Yep. It's been 3 weeks and still can't change my plan. The reason: they can't over ride the change of plan made by the CSR who facilitated the request and it's been escalated for a week already. Weird right? What kind of system do they have?

Posted via CB10

Same stupid thing they say to me!

Posted via CB10

[qoshh]

It's been a week and globe has not yet activated my LTE. They only gave me a micro sim 4G but it's still under process

Same with me. I have been waiting for two weeks now. I think something is wrong with their systems. Maybe something to do with their upgrade?

Posted via CB10

[iamjolsoncruz]

Same with me. I have been waiting for two weeks now. I think something is wrong with their systems. Maybe something to do with their upgrade?

Posted via CB10

I call them every morning to ask if my LTE is activated, they keep on saying they added a note for follow-up the last CSR i talked to said she sent an email to the higher authority for fast process. Sana nga

[qoshh]

I call them every morning to ask if my LTE is activated, they keep on saying they added a note for follow-up the last CSR i talked to said she sent an email to the higher authority for fast process. Sana nga

Yep they told me they sent an email to the head office already and theres nothing we can do but wait. I have been going back and forth to the globe store. Same thing they always say to me is to wait. I told them if by Wednesday it is still not working I want a new line and new sim and everything. One of my officemates just applied for a plan and he got LTE within 48 hours so i figured something must be wrong with my plan.

Posted via CB10

[iamjolsoncruz]

Anyone tried installing this Leaked OS v10.0.10.822 for the BlackBerry Z10 (STL100-2) | CrackBerry.com ? Any bugs you see?

[iamjolsoncruz]

Yep they told me they sent an email to the head office already and theres nothing we can do but wait. I have been going back and forth to the globe store. Same thing they always say to me is to wait. I told them if by Wednesday it is still not working I want a new line and new sim and everything. One of my officemates just applied for a plan and he got LTE within 48 hours so i figured something must be wrong with my plan.

Posted via CB10

What's your plan?

[iamjolsoncruz]

Any idea guys which areas are LTE certified?

As far as i know: Wack Wack, Ortigas, La Salle Green Hills, Makati, Cebu.

[qoshh]

What's your plan?

When I first got the line it was set to blackberry supersurf (the one with 400 consumables) after it was activated days later I researched and found out that was the wrong plan so I had it changed to the regular supersurf (without consumables) .

So currently I am on supersurf plan but still no LTE.

Posted via CB10

[iamjolsoncruz]

When I first got the line it was set to blackberry supersurf (the one with 400 consumables) after it was activated days later I researched and found out that was the wrong plan so I had it changed to the regular supersurf (without consumables) .

So currently I am on supersurf plan but still no LTE.

Posted via CB10

oh i'm using the blackberry supersurf now and internet is great but no lte yet. i have bbmax + 400 consumaable. they gave me a sim even i'm on this plan

[qoshh]

oh i'm using the blackberry supersurf now and internet is great but no lte yet. i have bbmax + 400 consumaable. they gave me a sim even i'm on this plan

I think LTE will not work on bbmax. But lets see what other members has to say. I hope we both get LTE soon! Globe is so frustrating...

Posted via CB10

[iamjolsoncruz]

I think LTE will not work on bbmax. But lets see what other members has to say. I hope we both get LTE soon! Globe is so frustrating...

Posted via CB10

I called globe again as usual they said "Please observe and monitor your signal for 24 hours" "We already Elevated it" I was like "That's what you always say, I need actions not words"