Given yet another service outage, what other phone is tempting you?
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- i would have to say the Droid...but that would never happen seeing as how i would NEVER leave AT&T, no other phones really catch my eye but my 9700 and the Droid(which is loosing its appeal to me)12-22-09 10:13 PMLike 0
- the way thing's are going with rim and the pricing of i-phone and droid etc, we should all take a page from the native American Indians and practice the art of smoke signal's it's cheaper to burn newspaper or wood and all you need is a blanket or potato sack to wave smoke signal's, or Morse code with flash lights you choose.12-22-09 10:20 PMLike 0
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- Thanks to RIM i am actually considering going Droid.
After hearing this crap, I may just go out tomorrow and get a new phone.
. [Update: The Core Mail service for BlackBerry Infrastructure was unavailable as of 18:33 EST. As of 2020 CT / 2120 ET, all BIS and BES services are down.]12-22-09 10:47 PMLike 0 - I'm sticking with BB. I love my Tour and outages happen. I am sure RIM is working feverishly to get it fixed and probably is more upset that any of us. After seeing the sheer immaturity of some BB users on Twitter (they are literally throwing TANTRUMS!) and also of some iPhone users (who are getting their kicks belittling and insulting BB users) my opinion of both groups has gone down. The abuse being hurled at RIM is ridiculous. Do people really think they don't care about the outage or aren't doing anything to resolve it? Please! You can bet there are probably a few engineers/techs that won't be getting any sleep until this is fixed.12-22-09 11:48 PMLike 0
- Just gives me another excuse to jump ship to a Droid. I was hoping to wait until spring so a couple handsets would be out but I might as well get a droid tomorrow on my 1 year upgrade through Verizon.
I don't know why RIM thought it would be a good idea to make me go through them to get to the internets.Last edited by khanusma; 12-22-09 at 11:57 PM.
12-22-09 11:55 PMLike 0 - Just gives me another excuse to jump ship to a Droid. I was hoping to wait until spring so a couple handsets would be out but I might as well get a droid tomorrow on my 1 year upgrade through Verizon.
I don't know why RIM thought it would be a good idea to make me go through them to get to the internets.12-23-09 12:11 AMLike 0 - amazinglygracelessRetired Mod
Think about it for a second, even if there were 25 outages this year that would
still mean the service worked as expected for 333 out of 358 days (as of now).
That is 93% reliability. RIM has it's shortcomings but Lord people are blowing
this way out of proportion as if this is a daily occurrence.12-23-09 12:22 AMLike 0 - What's that, 3 major outages in a short amount of time? Unacceptable. I rely on this device. No, nothing is perfect- but this is out of control. I also hate how RIM leaves us in the dark.
I'm thinking of jumping ship to Android.
How about you? What phone are you tempted to get?
However, I am really not ready to abandon RIM (or BBM). What we are seeing, and what I am prepared to push, as a shareholder, is a top-to-bottom reevaluation of RIM's disaster recovery plan. The fact that there isn't hot-swappable gear, at a separate NOC somewhere is unforgivable in today's information environment.12-23-09 12:33 AMLike 0 - While it is annoying, I really wish more people looked at this way.
Think about it for a second, even if there were 25 outages this year that would
still mean the service worked as expected for 333 out of 358 days (as of now).
That is 93% reliability. RIM has it's shortcomings but Lord people are blowing
this way out of proportion as if this is a daily occurrence.
Does that mean that I don't stare at my phone and will it to show signs of life? No, but there's nothing really serious going on here. I'm just glad I'm not a network engineer at RIM with corporate, non-technical shirts breathing down my neck. So glad to be out of that business...12-23-09 12:38 AMLike 0 - for some people to say that we should be getting over the fact there is a major outage going on right now.
Some of us work around the clock and not regular 9-5 jobs. I myself am a musician and therefore it is important to stay connected 24/7 because i get just as many emails for gigs as i do phone calls if not more so right now im losing money.12-23-09 12:40 AMLike 0 - However, I am really not ready to abandon RIM (or BBM). What we are seeing, and what I am prepared to push, as a shareholder, is a top-to-bottom reevaluation of RIM's disaster recovery plan. The fact that there isn't hot-swappable gear, at a separate NOC somewhere is unforgivable in today's information environment.12-23-09 12:42 AMLike 0
- While it is annoying, I really wish more people looked at this way.
Think about it for a second, even if there were 25 outages this year that would
still mean the service worked as expected for 333 out of 358 days (as of now).
That is 93% reliability. RIM has it's shortcomings but Lord people are blowing
this way out of proportion as if this is a daily occurrence.
There is no justifiable reason for this. There was just an outage last week, for at least 2-3 hours (maybe more depend on who/where/etc). Network providers pay out the nose to their clients when this kind of stuff happens.
You make it sound like "oh, it's just another blue screen of death" type thing from the old Window 3.1 days. I haven't had a BSOD in years. But it's sad, I've had a multi-hour failures with RIM twice in a week.12-23-09 12:48 AMLike 0 - I remember that thread, but I thought folks were seeing that as a measure of priority? Either way, the wizards at RIM should be happy that I'm not king for a day...12-23-09 12:50 AMLike 0
- amazinglygracelessRetired ModCompletely irrelevant. What is relevant is the fact that YOU decided to trust
your business and by extension, your income to a single source of
communication.
I chose not to. That is why I have a computer, 2 non RIM OS phones and a
landline. It's also why I am not viewing this or any other outage as an end of
the world.12-23-09 12:55 AMLike 0 - amazinglygracelessRetired Mod
talking about END USER standards. As you and I both know, those are very,
very divergent criteria.
Toss around all the esoteric technical data you wish, bottom line is the END USER
does not care. They just want it to work. And in this case the END USER is reacting
in a shockingly unreasonable and unrealistic fashion.12-23-09 12:58 AMLike 0 - That is all very well and good but we are not talking about IT standards. We are
talking about END USER standards. As you and I both know, those are very,
very divergent criteria.
Toss around all the esoteric technical data you wish, bottom line is the END USER
does not care. They just want it to work. And in this case the END USER is reacting
in a shockingly unreasonable and unrealistic fashion.
It's not esoteric data. It's market reality.
Your bottom line is spot-on though. The end-user does not care. They just want it to work. End users are decision makers. How many large, corporate accounts with Verizon, AT&T and Sprint are also RIM customers?
When VZW, L3, AT&T or Sprint provide a T-carrier circuit for DIAS to one of their customers, they guarantee performance on everything from latency, to packet loss to up-time. They make this data available on demand, and report it to their customers on regular intervals. Given the data load in our 24-hour cycles of information it's no small measure to accomplish this task. Yet it is done, day in, and day out.
My Blackberry is making phone calls just fine. VZWs network is up. Can't remember the last time I had an outage.
One major outage with Danger, Inc., has caused Microsoft to reevaluate their mobile platform approach and reassess its future. T-Mobile stopped selling Sidekicks for how long?
I'm not giving up on RIM, I have a vested interest in their continued success.
...to make a 93% service-up-time look impressive...well it just isn't.12-23-09 01:14 AMLike 0
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Given yet another service outage, what other phone is tempting you?
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