I have one-year warranty and am getting the device replaced next week. I have a quick question though.... instead of giving me a new Tour is there any way I can get the 9700?? I'm thinking no but one can dream!
Most probably not, chances are you will get a refurb Tour. You can always try though, just dont get your hopes too high.
Posted from my CrackBerry at wapforums.crackberry.com
I swapped my Tour for a Bold. They were great, no hesitation.
Your best bet is to use a kiosk from Future Shop, Best Buy etc....customer service is infinitely better than a Bell store.
Were you having any problems with your tour or was it perfectly fine? I'm pretty surprised they'd do that without hesitation. Hoping I'll have the same luck
