1. marc0s911's Avatar
    I have one-year warranty and am getting the device replaced next week. I have a quick question though.... instead of giving me a new Tour is there any way I can get the 9700?? I'm thinking no but one can dream!
    11-14-09 09:51 AM
  2. GG1's Avatar
    Most probably not, chances are you will get a refurb Tour. You can always try though, just dont get your hopes too high.

    Posted from my CrackBerry at wapforums.crackberry.com
    11-19-09 08:59 AM
  3. 416MASSIVE's Avatar
    Most probably not, chances are you will get a refurb Tour. You can always try though, just dont get your hopes too high.

    Posted from my CrackBerry at wapforums.crackberry.com
    I swapped my Tour for a Bold. They were great, no hesitation.
    Your best bet is to use a kiosk from Future Shop, Best Buy etc....customer service is infinitely better than a Bell store.
    12-13-09 04:34 AM
  4. marc0s911's Avatar
    Thanks for the info!
    12-21-09 11:10 AM
  5. marc0s911's Avatar
    Were you having any problems with your tour or was it perfectly fine? I'm pretty surprised they'd do that without hesitation. Hoping I'll have the same luck
    12-21-09 11:17 AM
  6. 416MASSIVE's Avatar
    The usual trackball issues. I went in twice before and they didn't have any Tours on hand. The third time they offered me the 9700.
    12-22-09 04:23 AM
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