1. Old_Mil's Avatar
    Sitting in the middle of vegas and it is locked onto att towers telling me emergency service only. What's up with that? (shopblackberry.com passport on
    01-21-17 11:30 PM
  2. anon(1852343)'s Avatar
    Are you in a building or outside?

    Blackberry Passport and Blue Classic
    01-21-17 11:31 PM
  3. Old_Mil's Avatar
    In a building. When I first got to the room it had 2-3 bars of 4g. Then the call I was on failed, it switched to att towers and I have no service.

    If it wasn't for the hotel wifi and bbm voice I would be dead in the water.
    01-21-17 11:54 PM
  4. Old_Mil's Avatar
    Emergency Service Only.-img_20170122_060631.png
    Attached Thumbnails Emergency Service Only.-img_20170122_060617.png  
    01-22-17 08:07 AM
  5. Old_Mil's Avatar
    I called tech support. They sent some sort of a signal to the phone and asked me to restart it. It's working now. Strange.
    01-22-17 10:16 AM
  6. Old_Mil's Avatar
    Stopped working again. Went to the tmobile store, they swapped out my sim and that didn't solve the problem.
    01-22-17 03:53 PM
  7. todd2013xb's Avatar
    I get that also with my Z30 thru tmobile. It works for me if I turn off my phone and then back on and all is good. Does not happen every day, just a few times.
    01-22-17 04:19 PM
  8. Old_Mil's Avatar
    There are a couple of threads on this on the passport forum. Apparently it is a passport issue but I am not clear if this is a 10.3.3 issue or a handset or hardware issue.
    01-22-17 05:09 PM
  9. gariac's Avatar
    A general problem with my z10 is when it goes to the emergency tower, it just sticks there. I suppose that is a battery saving feature since looking for a tmo tower will use more power.

    I've had a lot of luck in Vegas. Er not gambling, which I don't do. But rather phone service. I tend to stay in the smaller hotels off the strip, so I think the phone gets more open space. That is, less stuff between me and the tower.
    02-01-17 05:56 PM

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