Don't Order from T-Mobile.com! Go to the store!
- Alright so I ordered my 8900 from t-mo's site and after about 2 weeks I was having a trackball issue..I called them up and they said they would send a replacement, but it would be refurbished, regardless of the 30 day rule...then I posted here and someone said to go to a T-mo store and they would replace it with a new device....so I went, and they said anything ordered online has to be resolved online....so now, i have a refurbished phone coming to replace a brand new phone....has anybody else had this issue or was I misinformed by multiple T-mo employees?? the replacement should get here by wednesday so I'd appreciate any replies before then.06-16-09 03:01 AMLike 0
- Alright so I ordered my 8900 from t-mo's site and after about 2 weeks I was having a trackball issue..I called them up and they said they would send a replacement, but it would be refurbished, regardless of the 30 day rule...then I posted here and someone said to go to a T-mo store and they would replace it with a new device....so I went, and they said anything ordered online has to be resolved online....so now, i have a refurbished phone coming to replace a brand new phone....has anybody else had this issue or was I misinformed by multiple T-mo employees?? the replacement should get here by wednesday so I'd appreciate any replies before then.06-16-09 10:22 AMLike 0
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Don't Order from T-Mobile.com! Go to the store!
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