1. tjaffer's Avatar
    Hi,

    I tried backing up BB, and i'm receiving an errors saying "Error backing up database(s). This occurs specifically when it gets to the Profile section. Could it be b/c im using o/s 4.3 and desktop manager 4.6?

    i've uninstalled DM and reistalled it...tried doing a battery pull. Any way to solve this?
    08-22-08 08:31 AM
  2. mobiman's Avatar
    More info here please. is this the first time you're using DM 4.6? Which version have you used previously if any?
    08-22-08 08:35 AM
  3. tjaffer's Avatar
    i had 4.3, then 4.5 now i have 4.6
    08-22-08 08:38 AM
  4. tjaffer's Avatar
    First time using DM 4.6
    08-22-08 08:39 AM
  5. mobiman's Avatar
    i had 4.3, then 4.5 now i have 4.6

    Have you had issues backing up via 4.3 or 4.5? if not then I guess 4.6 isn't for you until you upgrade your OS.
    08-22-08 08:41 AM
  6. tjaffer's Avatar
    I backedup using DM 4.3 a couple months back....havne't used DM to backup 4.5 or 4.6...

    Im guessing its b/c of the OS
    08-22-08 08:42 AM
  7. mobiman's Avatar
    I backedup using DM 4.3 a couple months back....havne't used DM to backup 4.5 or 4.6...

    Im guessing its b/c of the OS

    An upgrade awaits you.. Check out the following link courtesy of some geniuses on CB for more info on upgrade and other stuff.
    BlackBerry 101 How-To Lecture Series | CrackBerry.com
    08-22-08 08:46 AM
  8. trucky's Avatar
    ... for what it's worth...

    I had the same kind of backup failure when I upgraded DM to 4.5. Could never get it to make a complete backup. I tried up and down grading the bb OS to no avail. I moved back to DM 4.3 and life is good once again and backups work flawlessly.
    08-22-08 08:56 AM
  9. tjaffer's Avatar
    Thanks for the help.

    One more question, I was reading blackberry 101 about freeing up memory, if you delete something that came on your phone like brickbreaker or help. If you need it later can you load it on BB again.
    08-22-08 09:46 AM
  10. srplummer's Avatar
    Yes, you can reload anything.
    08-22-08 09:49 AM
  11. carlkra's Avatar
    Hi,

    I tried backing up BB, and i'm receiving an errors saying "Error backing up database(s). This occurs specifically when it gets to the Profile section. Could it be b/c im using o/s 4.3 and desktop manager 4.6?

    i've uninstalled DM and reistalled it...tried doing a battery pull. Any way to solve this?
    I am having backup failures with DM 4.6 and OS 4.6.0.134 on a Bold. Previously, I never had a problem with my Pearl 8100 (not sure the OS but got it Jan 2008) with my previous DM (v4.3, I think).

    The backup failure seems to occur when map data is being copied. I have no idea how to do diagnostics on the cause of this.

    Regards,

    Carl
    09-04-08 09:10 AM
  12. JimCanuck's Avatar
    I had the same error as tjaffer with the Backup stalling at the Profiles, first with DM 4.2.2 (which had backed up successfully previously) and later when I tried it on DM 4.6. This was on a 8820 with OS 4.2.2. ???
    09-09-08 09:17 PM
  13. emma1982's Avatar
    Hi, I am having an error when backing up a blackberry. It gets to the phone options database then fails. I have tried to remove this from Advanced with no sucess. Has anyone had this error before?
    01-07-10 12:28 PM
  14. plan9z's Avatar
    Hi, I am having an error when backing up a blackberry. It gets to the phone options database then fails. I have tried to remove this from Advanced with no sucess. Has anyone had this error before?
    I to am getting an error in backing up the phone OPTIONS database. Desktop manager reports:
    Warning
    Error backing up database(s)
    [Options] 7 of 12 entries retrieved
    I thought this might be due to me running v3 of the Nathanix OS 5.0 on my 8330. I even wiped the phone with BBSAK and reloaded V3, same results. Now I'm thinking it might be one of my add-ons not creating an options file/database that is compatible with the OS or Desktop Manager. Anyone solve this yet?
    02-11-10 09:43 PM
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