[giardinop]

I have 2 Sprint lines that share minutes and each have their own $30 unlimited Data plans (one is a BB and the other is a WinMo smartphone) I am going to upgrade the WinMo to a BB.

Will Sprint allow the Data Pack to be switched to a BB Data plan or will they force me into a new plan? I don't see the $30 deal offered on the website.

My current plan works great for me and it would be a shame to be forced into giving it up especially since every other plan seems to cost more.

[riceastwood]

I don't think so they just upgrade ur account as sprint doesn't charge u for having a bb. Drop a line to cs when in doubt but I do think so.

Posted from my CrackBerry at wapforums.crackberry.com

[mfldmike]

I have a regular 14.99 data plan and they pushed the service books to my phone so I wouldn't have to change plans.

Just call customer service and ask for retentions.

Posted from my CrackBerry at wapforums.crackberry.com

[giardinop]

I have a regular 14.99 data plan and they pushed the service books to my phone so I wouldn't have to change plans.

Just call customer service and ask for retentions.

Posted from my CrackBerry at wapforums.crackberry.com

Thanks for the info. I want to try to preserve my existing plan so U guess I'll have to sweet talk the CSR.

[giardinop]

Well......did the upgrade for the wife and got the Tour today. Checked the phone and it shows it was refurbished July 28, 2009! I paid for it as new. Should I complain and request a new one or do the reserve the right to send out refurbs? Maybe this is the leverage I need to get my $30 unlimited plan swithed to a $30 BB plan.

The trackball seems tighter than mine so maybe its a better device.....

[Vertig0]

no, they can't sell refurbish as a new phone, refurbish products most be label as refurbish and the price should be a lot cheaper... look att website.

How do you know is refurbish?

[monkeee2002]

Well......did the upgrade for the wife and got the Tour today. Checked the phone and it shows it was refurbished July 28, 2009! I paid for it as new. Should I complain and request a new one or do the reserve the right to send out refurbs? Maybe this is the leverage I need to get my $30 unlimited plan swithed to a $30 BB plan.

The trackball seems tighter than mine so maybe its a better device.....

Someone grabbed it off the wrong shelf at some point. Take it back asap, get a brand new one!

[giardinop]

no, they can't sell refurbish as a new phone, refurbish products most be label as refurbish and the price should be a lot cheaper... look att website.

How do you know is refurbish?

In the Options>About screen it reads "Refurbished - Y (July 29, 2009)"

My Tour says "Refurbished - N"

[giardinop]

Activated the phone last night via the web/chat. They switched my plan to BB without any hassle. The refurbished thing was a little different...... here is part of the transcript from the chat (after I told him it says Refurbished under the Options>About menu):

giardinop: "it is under options then about and its part way down the list of items. I dont know if Curves show that"
08/20/2009 09:22:46PM giardinop: "this is a Tour"
08/20/2009 09:24:02PM Agent (Joshua A): "I do understand, though I am not able to reproduce this on any of the devices we have available. However you do have ********** days to return the device or exchange it for another if you would like."
08/20/2009 09:24:22PM Agent (Joshua A): "This can be done either via mail in your nearest store."
08/20/2009 09:25:14PM giardinop: "Well, after all the work to set it up I don't know if returning it is good for me. It is very disappointing that Sprint would sell an item that is refurbished as new"
08/20/2009 09:25:57PM Agent (Joshua A): "I understand, I do apologize again for any inconvenience this may cause you, you may want to take the device to a repair center to have it evaluated as Sprint does not offer refurbished devices in stock as some other carries may."
08/20/2009 09:26:18PM giardinop: "understood....."
08/20/2009 09:26:22PM Agent (Joshua A): "the only other possible option would be that the device was purchased, then the person changed their mind and it was returned and restocked."

I guess I could have expected that but I was able to keep my plan so half the battle is won. Whether I return the Tour for a NEW one is still to be decided.

[mfldmike]

If you are persistent enough you can get them to do just about anything...

1,000 Minutes
100 bonus minutes
Nights and Weekends @ 6
1,000 text
Unlimited data
Protection Insurance 7.00 x2
x2 Lines
$65.00 monthly bill
=

[giardinop]

If you are persistent enough you can get them to do just about anything...

1,000 Minutes
100 bonus minutes
Nights and Weekends @ 6
1,000 text
Unlimited data
Protection Insurance 7.00 x2
x2 Lines
$65.00 monthly bill
=

May be worth the fight......

[hytek369#CB]

If you are persistent enough you can get them to do just about anything...

1,000 Minutes
100 bonus minutes
Nights and Weekends @ 6
1,000 text
Unlimited data
Protection Insurance 7.00 x2
x2 Lines
$65.00 monthly bill
=

damn good deal, especially with Blackberry service

[mark3858]

Sprint still has $30 blackberry data pack

[latina berry]

May be worth the fight......

Good deal............

[otacon#AC]

As soon as they came out with the SEP Unlimited plan for $99 I jumped on and have never left. I also have a 5GB data card plan as well. My company covers $60/mon so when all is said and done I'm paying $100 for SEP Unlimited and the 5GB data card...can't complain.