11-29-09 08:47 PM
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  1. keyfin's Avatar
    Good info.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-18-09 10:39 PM
  2. keyfin's Avatar
    I tried to get. FTMSG999 $ 9.99 unlimited text but they want another 2 year contract. Any suggestions to get around the 2 yrs contract?

    Posted from my CrackBerry at wapforums.crackberry.com
    08-18-09 11:01 PM
  3. bmc1217's Avatar
    lucky they even said they were able to offer it at least lol. I get its a grandfathered thing and was offered last year not anymore blah blah lol

    i want this price lol
    08-18-09 11:40 PM
  4. anon(147228)'s Avatar
    Does the 19.99 include text as well?
    Does the 9.99 text plan include the entire family?

    I am currently paying 25 for the data plan for "unsupported devices" and 20 for family text.
    08-20-09 09:33 AM
  5. Artemis68's Avatar
    Does the 19.99 include text as well?
    Does the 9.99 text plan include the entire family?

    I am currently paying 25 for the data plan for "unsupported devices" and 20 for family text.
    No, the 19.99 doesn't include text.
    Yes, the family texting for 9.99 covers unlimited for up to 5 people I believe.
    08-20-09 10:36 AM
  6. anon(147228)'s Avatar
    No, the 19.99 doesn't include text.
    Yes, the family texting for 9.99 covers unlimited for up to 5 people I believe.
    Wow thats awesome! I can be paying 30 instead of 45 + however much it would have been to upgrade to the BB plan. Thanks!

    Also, what do I have to say when I call in? I have a SOC code? Will they ask how I got the code?

    Thanks for your replies.
    08-20-09 10:46 AM
  7. uberspeed's Avatar
    I called in several times and each time I was told the same thing, these codes are no longer valid and have been grandfathered in. Best of luck to you.
    08-20-09 11:00 AM
  8. McatMadness's Avatar
    does anyone have the retention codes for the unlimted minutes?
    08-23-09 12:18 PM
  9. Artemis68's Avatar
    If you have a SOC code and give it to them, tell 'em a t-mobile store rep gave it to you,

    Posted from my CrackBerry at wapforums.crackberry.com
    08-23-09 01:34 PM
  10. Miz.Michele's Avatar
    I called retentions some months back about the family messaging and told them that with all my years of service that I felt they should allow me to have it...I was very nice and so were they...they force added it in.
    08-23-09 08:20 PM
  11. Denise in Los Angeles's Avatar
    WOW!!! This is great info! Have to save my coins which ever way I can!
    08-25-09 09:12 PM
  12. Denise in Los Angeles's Avatar
    No, I said money was tight and I know a friend with tmo who got the same plan recently and I want in too.

    I haven't used the "I'm cancelling" reason for anything. Not even for getting the Loyalty Plan in Feb.

    Posted from my CrackBerry at wapforums.crackberry.com
    I like the 'money is tight' approach.
    08-25-09 09:35 PM
  13. dictoresno's Avatar
    can anyone verify the $19.99 BIS plan is still working? my buddy missed out on the t-mobile $24.99 BIS promo a few months ago and ive been looking for these codes.
    08-28-09 12:20 AM
  14. uberspeed's Avatar
    None have worled for me and I've called in many, many times. I've been told no longer valid.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-28-09 12:22 AM
  15. jamestbrewer's Avatar
    Have you tried the customer loyalty department or if that fails calling to cancel? I got loyalty to get me stuff after less than 2 years of being a TMo customer.

    If you call to cancel, they will try to talk you out of it, especially if you are not under contract. You just have to be polite and let them know some story like you are trying to get your bills down and you dont really want to cancel, but its your only option. Same thing with loyalty, but you dont have to say you want to cancel, just ask nicely if they can help you out.
    08-28-09 12:29 AM
  16. dictoresno's Avatar
    worst case, does anyone have new ones for $19.99-$24.99 BIS?
    08-28-09 03:58 AM
  17. Artemis68's Avatar
    worst case, does anyone have new ones for $19.99-$24.99 BIS?
    I used PREFBBBIS

    I believe it comes with a free month of service too when you start, then 19.99/month after that.
    08-28-09 08:27 AM
  18. SandAngel's Avatar
    I used PREFBBBIS

    I believe it comes with a free month of service too when you start, then 19.99/month after that.
    Yes ,that is what my account is marked for the $19.99 bbbis. Kinda funny because it originally started out different because i got BBBIS when it WAS $19.99, but they told me they had to change the code to the "promotion" code so it would stay on my account when they changed the pricng structure.
    08-28-09 09:23 AM
  19. dictoresno's Avatar
    when did that work as of last time checked? also, did you go through regular customer service or ask specifically for the loyalty dept, well if that exists. my friend has been with them since they were Voicestream so im sure he would qualify for that.
    08-28-09 09:46 AM
  20. Artemis68's Avatar
    I went through Retentions. To get to them, diall 611 and say you want to "cancel". They'll help you out.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-28-09 03:32 PM
  21. anon(2199561)'s Avatar
    I am on the loyalty plan and just called. They told me those codes were grandfathered and the computer errored out when she tried to apply them. Frankly I think she wasn't being honest with me.

    Posted from my CrackBerry at wapforums.crackberry.com
    08-28-09 04:46 PM
  22. PepsiCola's Avatar
    BWCS <~~ my $19.99 BB BIS addon

    PREFFREFV <~~ FREE myFaves addon

    FTMSG999 <~~ $9.99 unlimited family messaging

    currently under a FamilyPlan $49.99/500 minutes shared betwen 3 lines with those features and more ...
    FREE myFaves to any 5 with unlimited nights/weekends with mobile to mobile
    08-28-09 09:52 PM
  23. ylopez2007's Avatar
    BWCS <~~ my $19.99 BB BIS addon

    PREFFREFV <~~ FREE myFaves addon

    FTMSG999 <~~ $9.99 unlimited family messaging

    currently under a FamilyPlan $49.99/500 minutes shared betwen 3 lines with those features and more ...
    FREE myFaves to any 5 with unlimited nights/weekends with mobile to mobile

    I called several times and they told this promotions are not available right now. I even gave them the soc codes and nothing.
    10-06-09 02:49 PM
  24. Jason.K's Avatar
    I called several times and they told this promotions are not available right now. I even gave them the soc codes and nothing.
    I tried getting the $19.99 plan but no one would budge. Oh well I ended up getting the $24.99 normal add-on. Only regular add-on on my account.

    **Anyone looking or know someone looking for a Tmobile plan let me know. I need to get rid of mine in the next week.
    10-06-09 03:22 PM
  25. osutuba's Avatar
    How do you get through to Customer Loyalty?
    10-09-09 09:51 AM
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