I called in several times and each time I was told the same thing, these codes are no longer valid and have been grandfathered in. Best of luck to you.
I called retentions some months back about the family messaging and told them that with all my years of service that I felt they should allow me to have it...I was very nice and so were they...they force added it in.
can anyone verify the $19.99 BIS plan is still working? my buddy missed out on the t-mobile $24.99 BIS promo a few months ago and ive been looking for these codes.
Have you tried the customer loyalty department or if that fails calling to cancel? I got loyalty to get me stuff after less than 2 years of being a TMo customer.
If you call to cancel, they will try to talk you out of it, especially if you are not under contract. You just have to be polite and let them know some story like you are trying to get your bills down and you dont really want to cancel, but its your only option. Same thing with loyalty, but you dont have to say you want to cancel, just ask nicely if they can help you out.
I believe it comes with a free month of service too when you start, then 19.99/month after that.
Yes ,that is what my account is marked for the $19.99 bbbis. Kinda funny because it originally started out different because i got BBBIS when it WAS $19.99, but they told me they had to change the code to the "promotion" code so it would stay on my account when they changed the pricng structure.
when did that work as of last time checked? also, did you go through regular customer service or ask specifically for the loyalty dept, well if that exists. my friend has been with them since they were Voicestream so im sure he would qualify for that.
I am on the loyalty plan and just called. They told me those codes were grandfathered and the computer errored out when she tried to apply them. Frankly I think she wasn't being honest with me.
Posted from my CrackBerry at wapforums.crackberry.com
currently under a FamilyPlan $49.99/500 minutes shared betwen 3 lines with those features and more ...
FREE myFaves to any 5 with unlimited nights/weekends with mobile to mobile
currently under a FamilyPlan $49.99/500 minutes shared betwen 3 lines with those features and more ...
FREE myFaves to any 5 with unlimited nights/weekends with mobile to mobile
I called several times and they told this promotions are not available right now. I even gave them the soc codes and nothing.