1. King21's Avatar
    Just curious, what do you guys think about the ousting of CFO, CMO and the President of Sales and Distribution? I think Dan Hesse has done more than brought out the broom to clean things up; he's brought out the bleach and scrubbers! Let's hope he get's rid of some the crappy call centers and re-organizes the company so that it's strengths can show.
    01-24-08 12:33 PM
  2. JazzeeJEF's Avatar
    Hopefully they can fix the problem of everytime a customer calls CS they get a different answer. Lets get everyone on the same page!
    01-24-08 01:24 PM
  3. fyrfyter's Avatar
    Thank god. Those idiots were drowning Sprint fast. Also, for anyone wanting out of a Sprint Contract, They made a material change on 1/1/2008. You have 30 days to let them know you want out. They removed the FPCR fee of $1.55, e911 fee of $0.40, and the WLNP fee of $0.15. They added fees of $0.75 and $0.20 per line instead. If you have 3 or more lines, this is an increase in your overall monthly cost, and you can get out of Sprint Without paying an ETF. Their terms and conditions clearly state you have 30 days to let them know, you do not agree with the cost increase, and within the terms of the agreement, you are allowed to get out of your contract without paying an ETF. See more here Cancel your Sprint / Nextel contract without an Early Termination Fee | UCAN

    And the accounting department at Sprint can be reached at:

    1-866-840-9537

    Good Luck!
    01-24-08 03:48 PM
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