[Tech4Me]

Im having a problem trying to sign up for a new plan on the Sprint website and selecting a Blackberry Tour.

Im trying to switch from Verizon to Sprint's Everything Data share plan. I pick the plan, pick the Moment for me and the Tour for my son. Everything is fine with me selecting the Moment. After I pick the Tour though, it takes me to a screen that says:

The following errors were found while processing your request
Please select the following service and/or package(s) required for your phone or plan: Blackberry Data Services

and it wants me to add Blackberry Services to complete my order at an additional $69.99 per month.

I called Sprint, and the rep I spoke with told me that I didnt need any additional services, the Everything Data Plan I was selecting was sufficient. I then stopped in a local Sprint store who told me the same thing. Is there something I am missing, or is it a glitch on the website?

I wanted to purchase on line to take advantage of a friend's employee referral discount...both the store and customer service said I could only use the website portal to use it. Any ideas?

Thank you for any help.

[Mikeylikesit51]

Yeah, skip the friend/family referal program and sing up in the store, so you have documentation that you wont be charged 69$ more a month...

[lennyj17]

Are porting or getting new numbers????????

If you getting new numbers, just make the primary line the blackberry and the 2nd line the Moment then call Sprint and have a rep switch the Moment line to the Primary...

[Tech4Me]

Thanks for the ideas. It must have been a temp website glitch. I called the referral 800 number, and an agent got the order through with no problem.