1. Cameo Gonzales1's Avatar
    Yesterday my blackberry z10 showed it had an update when I went to get the update it said error and now it doesn't show the update. Any advice?

    Posted via CB10
    04-17-14 05:22 PM
  2. jaydee5799's Avatar
    Have you tried plugging into BB Link?
    04-17-14 05:26 PM
  3. Cameo Gonzales1's Avatar
    Yes and it won't download there it keeps failing

    Posted via CB10
    04-17-14 05:32 PM
  4. SteveE99's Avatar
    Uninstall BlackBerry Link. Then re-download Link from BlackBerry site, install and it should work. I had the same problem plus the download stopped after 68%. After doing what I suggested above, got the update.

    Posted via CB10
    04-18-14 07:58 AM
  5. Cameo Gonzales1's Avatar
    Thank you so much!

    Posted via CB10
    04-18-14 11:22 AM

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