1. yangwu's Avatar
    I bought a Bold 9700 when it first came out, I had a Tour. I didn't change my plan or my features.

    I am on a 500mb Blackberry Combo Plan

    Last month, I receive my bill of $100, my usual bill lands at around $50. I check my bill, it says that I'm being charged $40 for "mobile browsing". It's states something like:

    Blackberry Data Usage
    70.123 mb
    Mobile Browsing
    1.3 mb $34/mb = $40

    I called *611 and the customer service reps told me that they will look into it.... I have automated payments on my credit card, and now they are just gonna charge me $100 in 2 days, and I havn't heard anything from the Bell rep. Did anyone else experience this, or anything similar?
    11-15-09 03:45 PM
  2. amlongclan's Avatar
    That sux dude

    Posted from my CrackBerry at wapforums.crackberry.com
    11-15-09 03:47 PM
  3. yangwu's Avatar
    Well, I'm asking for people who did a similar switch as me and got a bill for it. We all know this sucks
    11-15-09 03:52 PM
  4. nick13b's Avatar
    nope i have a storm1 on bell and i have a unlimited internet bundle and my totall bill costs about 62 bucks a months but they never mischarge me
    11-15-09 04:09 PM
  5. cklasse's Avatar
    That sucks, these things happen and they will fix it. In any event with a rep, if they don't do what you believe is fair, then simply tell them politely. Don't freak out and be an ***, they are people too and don't have to listen to crap.
    11-16-09 07:36 PM
  6. lazagna's Avatar
    Just make sure you get it all detailed before you hang up with them so you're not surprised again.
    11-20-09 11:08 AM