1. tennislvr8's Avatar
    A friend has a new ATT phone and it did not come with BBM. I tried to add it for her through mobile.blackberry.com but it said she did not have the software to support it. HELPPPPPPPPPPPPPPPPPPPPP!!!!!!!
    10-08-08 07:31 AM
  2. tae_254's Avatar
    she will need to download her OS off the blackberry site and go to application loader in DM and go to advance and install the BBM.
    10-09-08 05:42 PM
  3. kennethmurrell's Avatar
    Yeah, with the newer phones if its not on there or you have to delete it, you have to reload it through the handheld software. Some of the older ones can do it OTA, don't know which ones though... lalala
    10-09-08 06:43 PM