Carriers send out software updates that the manufacturers send to the carriers, after some testing and review. The whole point of being on this forum is being able to load any OS version your phone supports onto your phone, manually. The only reason I registered here was to learn how to do this with older BlackBerry phones when I was tired of never getting updated functionality.
Nobody you can talk to at AT&T anymore knows jack about BlackBerry phones or services, so they would have to connect you to BlackBerry (nee RIM) to get any information that isn't guessing.
09-03-16 12:08 PM