12-23-09 10:25 AM
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  1. dj r's Avatar
    vZW PHILLY, gmail plug in, nothing is working.
    correction. my outgoing email is working. not incoming.
    12-17-09 11:37 AM
  2. Ichthus's Avatar
    Just got my emails pushed to my phone, Denver, CO!

    Didn't have issues with any other messaging.
    12-17-09 11:38 AM
  3. db306's Avatar
    I just started getting emails in CT on Verizon
    12-17-09 11:38 AM
  4. Terminatorbob's Avatar
    I just got a ton of emails in! It must be back up!
    12-17-09 11:38 AM
  5. pvtolson's Avatar
    still out down here in houston area
    12-17-09 11:39 AM
  6. rayporsche's Avatar
    BBerry Mail is working.....a little bit slow though..............
    If it is imperative for you to receive e-mails while this outage gets fit you may want to try this procedure:

    Example ( G-Mail): open G-mail in your PC, go to Settings/Filters and create a filter that will forward your e-mail as an SMS to your phone, that easy......
    Example of an SMS filter: starts with your number @ 2#$&^^%$543@tmomail.net
    12-17-09 11:39 AM
  7. githalantas's Avatar
    Guys here is what we have received from RIM on the Sprint side of things.

    Event Synopsis: As of 0213 CT/ 0313 ET BlackBerry Internet Service (BIS) 2.X subscribers may be unable to send and
    receive messages from integrated e-mail accounts. This affects BIS 2.X subscribers nationwide on both iDEN and CDMA
    technologies. Blackberry Enterprise Server (BES) customers are not affected. The TRS trouble ticket is 5243361. This
    event does not impact BIS internet services; only BIS e-mail services are affected.

    Current status: [Update: 1st phase is still pending and RIM will have a better ETR when this phase is completed.]

    History: Blackberry Support (Research in Motion (RIM)) and Sprint teams are engaged and troubleshooting at this time.
    The RIM team continues to work towards a resolution to this problem. Sprint has received a few statuses from RIM with
    no actual updates on the event. Currently the team is escalating to the VP level within Sprint. Also customers may not be
    able to view email attachments or request to see “more” text while using email. This is a maintenance related outage on
    RIM’s network. Technicians backed out the maintenance and it did not clear the issue. The entire BIS email (Hosted and
    Integrated) service will be restarted which takes about 1 – 1.5 hours. The restart is underway and RIM will be bringing
    service backup in 3 phases. This outage is affecting all carriers.

    Next expected update: 1100 CT/ 1200 ET
    12-17-09 11:39 AM
  8. Michelle1221's Avatar
    Getting e-mails in NJ!
    12-17-09 11:39 AM
  9. bandityo's Avatar
    how do you send service books on VZW? when you log into the bis account, it shows my emails, but no where does it say to send service books?
    12-17-09 11:40 AM
  10. ohyeah9921's Avatar
    I think this sums it up nicely as it would answer why the issue with the BIS is not resolved yet!

    Error 404 - Not Found
    Perhaps the Flying Spaghetti Monster has hidden what you're looking for.
    Church of the Flying Spaghetti Monster
    12-17-09 11:41 AM
  11. enkay's Avatar
    Rogers, as usual, is not aware of any problem.
    12-17-09 11:41 AM
  12. gb370's Avatar
    I just received about 20 incoming emails. I hope this means we are back up and running!

    Reporting from Chicago...btw
    12-17-09 11:42 AM
  13. anon(4608)'s Avatar
    Current Status: Service has restored as of 11:41 AM EST.
    12-17-09 11:43 AM
  14. Dancing Terps's Avatar
    how do you send service books on VZW? when you log into the bis account, it shows my emails, but no where does it say to send service books?

    Click on Help and then you will see a button for Send Service Books. Hope this helps
    12-17-09 11:43 AM
  15. jlb21's Avatar
    Verizon in NH.

    An outgoing message from my Yahoo mail on my BB to my work email on my BB has finally been sent.

    But no inbound receipt yet to either mailbox.
    12-17-09 11:43 AM
  16. sherpadude's Avatar
    Gmail connected
    12-17-09 11:43 AM
  17. ohyeah9921's Avatar
    vzw.blackberry.net emails are working!!!!!
    12-17-09 11:44 AM
  18. kes601's Avatar
    I just got 5 messages all at once to one of my accounts.
    12-17-09 11:44 AM
  19. vfncomp's Avatar
    Looks like its online in CAN
    12-17-09 11:45 AM
  20. certi5edd3si's Avatar
    No emails coming through still in NY...still down...last email was at 2:13AM EST...
    12-17-09 11:45 AM
  21. sethmk's Avatar
    I never re-sent service books because I saw these outages before I got around to that. Do I have to re-send service books now (once they are back up) or should I just start getting messages?
    12-17-09 11:45 AM
  22. 00111's Avatar
    My email just came in on VZW in NC. That was a long 12hrs.
    12-17-09 11:45 AM
  23. jolaislagrl's Avatar
    Yea nothin in NY for me..I sent myself an email and nothing...sigh
    12-17-09 11:45 AM
  24. social exchanges's Avatar
    VZW still down in NYC. No emails since 2-3am.
    12-17-09 11:46 AM
  25. miata492's Avatar
    in nyc on vzw... still nothing for me
    12-17-09 11:46 AM
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