01-06-10 09:21 AM
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  1. dawnkyung's Avatar
    Still down in south florida. Sprint. Got a few emails early this morning but no browser icon/internet/bbm.
    12-23-09 05:24 AM
  2. Symp EL's Avatar
    Still down in Philly burbs. I only get GSM. AT&T told me there was no ETA for a fix.
    12-23-09 05:27 AM
  3. dictoresno's Avatar
    i kept doing HRT and reboots. im still missing my BIS setup icon, so i cant change my browser settings. my coworkers browser is working, however without the setup service books, i cant get it to work.

    i was just able to log into the BIS site, but no push service books option yet, just like yesterday. edit:::: nevermind, its under the help menu.

    ok FINALLY!!!! im back up. i was able to get the service books i needed. im now back up 100%. for people still down, try logging into BIS and resending service books!!
    Last edited by dictoresno; 12-23-09 at 05:35 AM.
    12-23-09 05:29 AM
  4. dawnkyung's Avatar
    I can't log in to BIS, it tells me I need to do it on my phone's browser and I can't. AGHHHHHHHHHHHHHH
    12-23-09 05:40 AM
  5. Rwil85's Avatar
    Same..was finally able to log into my BIS acct. on my laptop and resend the service books..re-registered the HRT..was able to log into my BIS acct. via my curve as well..also, bbm updates finally started flying through..gonna reboot now and will assume that all is good to go from here on out.
    12-23-09 05:40 AM
  6. sheldonbk's Avatar
    Was also able to log onto BIS acct w/Rogers.
    Still waiting for backlog of messages from overnight tho.
    12-23-09 05:48 AM
  7. slorange's Avatar
    Verizon, Western MA

    BBM back
    email back
    browser still wonky, but working
    app world downloads are slow
    email setup gave an error for a while, but ok now.
    12-23-09 05:52 AM
  8. katiektk8e's Avatar
    It was wonderful to wake up thid morning to 2 facebook notifications, an email and go onto my first site in over 12 hours. What was that site you ask? MLIG.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-23-09 06:09 AM
  9. jdwx's Avatar
    100% up in Cleveland Ohio...
    12-23-09 06:14 AM
  10. jdwx's Avatar
    Haha... if it stayed down another 15 minutes, we'd have broke 100 pages for the thread...
    12-23-09 06:15 AM
  11. thechin's Avatar
    West coast FL, I have browser, BBM and emails rolling in!!
    Hope it stays working thru out the day!
    12-23-09 06:17 AM
  12. coffee-turtle's Avatar
    Online again. But for how long. December 17th....December 22nd... ?
    12-23-09 06:26 AM
  13. Blacryan's Avatar
    Im in Oregon on Verizon have nothing. Just got 1 email so far and thats it. Checked my email had about 12. Only 1 sent. BBM's havent gone through and wont go through yet. downloading new bbm now, have re registered cards, nothing working so far.
    12-23-09 06:33 AM
  14. quinngoldie's Avatar
    Back up and running in NY...VZW
    12-23-09 06:37 AM
  15. dawnkyung's Avatar
    Mine is up now. I did options - mobile network -menu -update profile and everything came back.
    12-23-09 06:37 AM
  16. mc3430's Avatar
    Up and running outside Philadelphia area...I was lost without it thats for sure!!! So, what shall we get for FREE from our service providers for this lovely lost time???? hmm.....
    12-23-09 06:44 AM
  17. mnl's Avatar
    at&t in ny. all seems to be functioning here: bbm, sms, web, email.

    battery pulls, sending svc books and *228 programming (for our vzw friends)!

    be safe, my friends!
    12-23-09 07:00 AM
  18. teamfoster03's Avatar
    At&T with Bold 9000 is back up on the east coast. I think it came back around 5am.
    Sprint with 8330 also back.
    Now I just need a couple hits of crackberry goodness and I can try to forget about this horrible situation

    Posted from my CrackBerry at wapforums.crackberry.com
    12-23-09 07:01 AM
  19. jcp007's Avatar
    It's great to have everthing back.
    12-23-09 07:04 AM
  20. latincam's Avatar
    All is well again in Miami, FL!
    BBM, browser and e-mail all working perfect!
    12-23-09 07:11 AM
  21. Steve1350's Avatar
    Im with Telus on the east coast of canada and i dont know if its a problem with my blackberry or if the network is still down. but its my first bb and i got it yesterday. got a bold 9700. if anyone can help or point me in the direction, it would be appreciated.
    12-23-09 07:12 AM
  22. peoriatech's Avatar
    mine went out about 8 cst....was not up as of 1230 wednesday...got up at 7 and all working fine....vzw told me it was carrier wide


    Big delay in my BBM. Anyone else experiencing this?
    12-23-09 07:15 AM
  23. elvin1983's Avatar
    The network may still be experiencing some issues, hang in there, they're getting it all squared away.

    VZW BIS in STL, I seem to be back in action...
    12-23-09 07:17 AM
  24. Chrisy's Avatar
    100% of users in North America affected?! Wow!

    Mobile friendly:
    CNN || BlackBerry users hit by eight-hour outage

    UPDATED: 03:32 AM EST 12.23.09



    BlackBerry customers throughout North America were without e-mail and Internet services for more than eight hours after a widespread outage that lasted until early Wednesday.

    Customers began receiving e-mails again around 2:45 a.m. ET. Initial reports of outages came from BlackBerry around 6:30 p.m.

    BlackBerry did not give a reason for the outage. It was the second such outage for users in less than a week.

    At one point, BlackBerry estimated 100 percent of its customers in North America were affected by the outage, according to an e-mail sent to customers.

    "BlackBerry subscribers may be unable to send or receive messages. Subscribers may also be unable to register their device, roam in another location, or use other services such as Internet browsing," the e-mail said.

    "BlackBerry Internet Service subscribers may be unable to use the BlackBerry Internet Service web site or perform activities such as creating new accounts, integrating third-party email accounts, or viewing email attachments."

    Research in Motion Ltd., maker of the devices, said it had about 32 million global BlackBerry subscribers as of the end of August.

    BlackBerry phones run on multiple wireless carriers, including AT&T, Sprint Nextel and Verizon.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-23-09 07:18 AM
  25. Steve1350's Avatar
    Would the outage cause me to get a msg from bb app world when i click on it that tell me to "upgrade your service to a plan that includes browsing.." or a msg from msn messenger that say its not enabled on my headset??
    12-23-09 07:24 AM
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