8330 replaced w/ 8530 through TEP - w/ BIS/BES pack
- So here's a good one .. not sure if anyone has been through this, yet!
Issue:
I have a BB Curve 8330.
I have a Free & Clear plan with the no-charge BIS/BES/PAM pack. Note: I use the BES, not the PAM.
My daughter spilled a half gallon of milk on my device (kids can be lovely).
I have Total Equipment Protection (TEP).
Asurion (the TEP insurance provider) will replace the 8330 for the $100 deductible.
They no longer have 8330's in stock, therefore they'd replace it with the 8530.
This is great .. but I know the 8530 requires an Everything Data (ED) or Sprint/Separating Employee Referral Offer (SERO) $10 buy-up. Neither of which I have. And I can't add the SERO $10 buy-up as I'm not on a SERO plan. And regardless, it doesn't include BES.
I can't see Sprint requiring me to change my plan because my 8330 is being replaced under TEP with the 8530? Right? Any idea how (or if) they could resolve this? Or is it better for me to just go to eBay and buy another 8330?Last edited by kesco; 01-31-10 at 08:28 AM.
01-30-10 04:21 PMLike 0 - Be aware I just tried claiming TEP insurance a few days ago and they would not replace my 8330 with an 8530. Although it is what you think they would do, they won't. They are going to try and give you a red 8230 for the $100 deductible. I had the same exact problem where my 8830 had liquid damage. If I were you I'd just cancel your TEP plan and pick up an 8530 on ebay. I've seen them for $250ish.
Posted from my CrackBerry at wapforums.crackberry.com01-30-10 08:33 PMLike 0 - So here's a good one .. not sure if anyone has been through this, yet!
Issue:
I have a BB Curve 8330.
I have a F&C plan with the no-charge BIS/BES/PAM pack. Note: I use the BES, not the PAM.
My daughter spilled a half gallon of milk on my device (kids can be lovely).
I have TEP.
Asurion will replace the 8330 for the $100 deductible.
They no longer have 8330's in stock, therefore they'd replace it with the 8530.
This is great .. but I know the 8530 requires an ED or SERO $10 buy-up. Neither of which I have. And I can't add the SERO $10 buy-up as I'm not on a SERO plan. And regardless, it doesn't include BES.
I can't see Sprint requiring me to change my plan because my 8330 is being replaced under TEP with the 8530? Right? Any idea how (or if) they could resolve this? Or is it better for me to just go to eBay and buy another 8330?01-30-10 09:25 PMLike 0 - Why not keep the 8530. The only thing the 8330 has on the new curve is a camera flash
Posted from my CrackBerry at wapforums.crackberry.com01-30-10 11:30 PMLike 0 - That's great! I hope that happens with the tour!
Posted from my CrackBerry at wapforums.crackberry.com01-30-10 11:51 PMLike 0 -
- Be aware I just tried claiming TEP insurance a few days ago and they would not replace my 8330 with an 8530. Although it is what you think they would do, they won't. They are going to try and give you a red 8230 for the $100 deductible. I had the same exact problem where my 8830 had liquid damage. If I were you I'd just cancel your TEP plan and pick up an 8530 on ebay. I've seen them for $250ish.
Posted from my CrackBerry at wapforums.crackberry.com
Replacement Model:
Blackberry 8530 Black new fully kitted CK
So I'd assume unless someone packs the wrong device into the box I'll be getting the 8530.
I can hardly wait to deal with Sprint on this situation. Filing a claim via Asurion, paying a non-refundable deductible on a non-refundable phone, then not being able to activate it.
My final option would be to use my two-year upgrade on a std. Tour then just selling the new 8530 on eBay. Am sure that'd end up being profitable, but frankly I'd hate to do that ..01-31-10 08:31 AMLike 0 - So I have a question, if a curve 8330 was to be replaced right now, would you get another 8330 or 8530?01-31-10 09:06 AMLike 0
- So I filed the claim yesterday, and the website (phoneclaims.com/sprint) immediately said they had no 8330's in stock therefore I'd be getting an 8530. I then got the invoice confirming I'd be getting the 8530.01-31-10 09:43 AMLike 0
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Posted from my CrackBerry at wapforums.crackberry.com01-31-10 10:14 AMLike 0 - I change my phones often via the web interface. Since all the services you have now will function on your new phone, I do not see why Sprint would require you to change plans. You have BB functionality, and all that should need to be changed is your ESID (MEID) and PIN.
Not saying they may not try and change your plan, but I don't see why.
I have a coworker who just 4 months ago went from a everything blackberry plan to a phone with unlimted text/web and PAM. It cost him a lot more, but he still did it. Until I explained tether to him.01-31-10 10:51 AMLike 0 - Starting with the 8530 and any new blackberry device that comes out will require a Everything data type plan. I tried to get a 8530 activated on my legacy F&C1000 plan with free bis/bes/pam add on but no go. Was transfered to a few different different departments trying to get it on the legacy plan, blackberry support, advance support but the system will not let them.01-31-10 12:50 PMLike 0
- It was my impression that sprint is trying to get all of its customers on some version of an everything plan. To simplify the way things run over at sprint. I would see if they will upgrade you to a tour or tour 2 if you agree to an everything data plan. Thats what i have and i love it. I have three bb,s on that plan and rarely pay over 180 monthly.01-31-10 02:55 PMLike 0
- It was my impression that sprint is trying to get all of its customers on some version of an everything plan. To simplify the way things run over at sprint. I would see if they will upgrade you to a tour or tour 2 if you agree to an everything data plan. Thats what i have and i love it. I have three bb,s on that plan and rarely pay over 180 monthly.
It's simply that that's all their insurance company has in stock. Yes, I could probably have bought the 8330 on eBay for under $100 .. but I already paid the non-refundable, non-negotiable deductible. Ah well. Guess we'll see what happens here.
I shouldn't have to change my plan because I'm using the insurance I've been paying for, for 13 years. Such ajeda over a container of milkLast edited by kesco; 01-31-10 at 03:04 PM.
01-31-10 03:01 PMLike 0 - Starting with the 8530 and any new blackberry device that comes out will require a Everything data type plan. I tried to get a 8530 activated on my legacy F&C1000 plan with free bis/bes/pam add on but no go. Was transfered to a few different different departments trying to get it on the legacy plan, blackberry support, advance support but the system will not let them.01-31-10 07:56 PMLike 0
- So here's a good one .. not sure if anyone has been through this, yet!
Issue:
I have a BB Curve 8330.
I have a Free & Clear plan with the no-charge BIS/BES/PAM pack. Note: I use the BES, not the PAM.
My daughter spilled a half gallon of milk on my device (kids can be lovely).
I have Total Equipment Protection (TEP).
Asurion (the TEP insurance provider) will replace the 8330 for the $100 deductible.
They no longer have 8330's in stock, therefore they'd replace it with the 8530.
This is great .. but I know the 8530 requires an Everything Data (ED) or Sprint/Separating Employee Referral Offer (SERO) $10 buy-up. Neither of which I have. And I can't add the SERO $10 buy-up as I'm not on a SERO plan. And regardless, it doesn't include BES.
I can't see Sprint requiring me to change my plan because my 8330 is being replaced under TEP with the 8530? Right? Any idea how (or if) they could resolve this? Or is it better for me to just go to eBay and buy another 8330?
Me personally I'd take the 8530 even if I had to change my plan. You're basically getting an upgrade...Only crap deal is the 8530 is $49 after MIR had you have done a HUP (handset upgrade) as opposed to a claim.
Wow, didn't know we were out and replacing 8330's with 8530's, can't wait to deal w/all the p*ssed off people that are forced into a plan change because of this...01-31-10 10:49 PMLike 0
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8330 replaced w/ 8530 through TEP - w/ BIS/BES pack
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