1. olga421's Avatar
    I switched two z10s because of random reboots,and now with the third I updated to the recent os,and again it reboots like wt?.....anyone out there having the same issue? I'm seriously considering taking it back and getting the S4 geeez

    Posted via CB10
    07-15-13 09:32 AM
  2. zyphen's Avatar
    What OS are you running on your z10?

    This has been fixed from OS Version 10.1.0.2050 onward. (note this is different from the Software Release version. You can see both under setting > About > OS).

    If your OS version is lower than that, (not sure as I am not on Bell) you should have an official update available to apply to the device. If that has not fixed the problem, other reasons for reboots are a tiny bit too much space between the battery and the back cover of the device, this is an easy fix, fold a small piece of paper and place between the cover and battery to secure it in place and prevent the power pins from getting disconnected to the battery.

    I would give those a try.
    07-15-13 09:41 AM
  3. AnimalPak200's Avatar
    What do you mean by "the recent OS"? Is it a Verizon Z10? Are you using the same battery throughout the 3 devices (or did you get new batteries each time)?
    07-15-13 09:42 AM
  4. umbrau44's Avatar
    I had reboots until I took out the microSD card. There was something on it that the phone didn't like. I wiped it out, put it back in and the reboots have stayed away.

    If you've been using the same microSD card with old files on it, that may be the issue.
    07-15-13 09:52 AM
  5. AnimalPak200's Avatar
    I had reboots until I took out the microSD card. There was something on it that the phone didn't like. I wiped it out, put it back in and the reboots have stayed away.

    If you've been using the same microSD card with old files on it, that may be the issue.
    Cool... keep us posted so that others can benefit from your issue/solution.

    Posted via CB10
    07-15-13 10:10 AM
  6. Bbnivende's Avatar
    Cool... keep us posted so that others can benefit from your issue/solution.

    Posted via CB10
    I sure hope the solution does not require placing a paper card on the battery.
    AnimalPak200 likes this.
    07-15-13 10:12 AM
  7. SlcCorrado's Avatar
    There are probably a good million and a half posts about your issue... Might be a good place to start
    07-15-13 10:30 AM
  8. jaydee5799's Avatar
    I switched two z10s because of random reboots,and now with the third I updated to the recent os,and again it reboots like wt?.....anyone out there having the same issue? I'm seriously considering taking it back and getting the S4 geeez

    Posted via CB10
    What OS are you running?
    My verizon phone rebooted twice a day till I loaded the 10.1.0.4543.
    No reboots in over 8 days now.
    You need to get a diff OS on it.
    07-15-13 10:40 AM
  9. olga421's Avatar
    Well when I'm browsing the phone just reboots......also I'm with bell Canada 10.1.273

    Posted via CB10
    07-26-13 07:40 PM

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