1. CrackBerry Question's Avatar
    My AT&T (if that matters) Z10 updated itself to 10.3.2 and now I am unable to sync my texts with my Playbook. Any ideas on how to fix this? I use texting on my playbook for dispatching service calls and I just can not do it from a phone - I NEED MY PLAYBOOK! Texting starts to open then I get a screen that says "! an error occured while fetching message history" HELP Thanks
    08-03-15 12:36 AM
  2. rthonpm's Avatar
    Uninstall Bridge from your Z10 and then shut off the phone, take out your SIM and then restart the device. From wifi, do a search for Bridge in BlackBerry World and install it.

    AT&T blocks Bridge unless tethering is on your plan so they have a special version of Bridge that blocks it from working. The difference is the version number: the version you want is Once you have it installed, don't update when prompted when your SIM is in the handset.

    Posted via CB10
    08-03-15 04:54 AM

Similar Threads

  1. Device PIN number not what I remember setting it.
    By Tatwi in forum BlackBerry Z10
    Replies: 2
    Last Post: 08-03-15, 06:27 AM
  2. Please help. Camera showing line
    By khreesteinmi in forum Ask a Question
    Replies: 3
    Last Post: 08-03-15, 04:49 AM
  3. Please help
    By gustavobh177 in forum Ask a Question
    Replies: 1
    Last Post: 08-03-15, 12:31 AM
  4. my phone bb9220 is not turning on
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 08-02-15, 11:08 PM
  5. Why have my lights been turning on and off?
    By CrackBerry Question in forum General BlackBerry News, Discussion & Rumors
    Replies: 3
    Last Post: 08-02-15, 11:01 PM