[SevMonicE.I.]

Hello everyone, I seem to be experiencing complications with my black berry 8320, all the icons turned yellow and I cannot leave the home screen to acess anything at all not even photos I would great apprciate if anyone could help me resolve this issue thanks.

[impact87]

I would try a battery pull first, if that doesn't help, looks like you may have to do a software reload

[SevMonicE.I.]

I've tried the battery method, no luck how would I do perform a software reload?

[pcaron1]

try this... How to Install or Upgrade to a New RIM BlackBerry Operating System (OS) with AppLoader | CrackBerry.com

[weaselnoze]

almost looks like a keyboard lock icon

[dictoresno]

almost looks like a keyboard lock icon

yea i was gonna say the same thing. is it an aftermarket theme?

[Xopher]

What happens when you press the trackball?

[SevMonicE.I.]

yea i was gonna say the same thing. is it an aftermarket theme?

I'm not even sure to be honest.

What happens when you press the trackball?

When I move the trackball it just scales across the screen across tellow icons where the regular icons should be.

[pkcable]

See if you can reboot in to safemode, take the battery out, and then when you put it back in hold the back button while it's rebooting, this will cause it to go in to safemode. Make sure default zen theme is selected.


EDIT: Then battery pull again to go back to regular mode

[SevMonicE.I.]

How would I get it into safe mode?

[pkcable]

How would I get it into safe mode?

Holding the back button while it's booting up after a pull. So pull the battery, THEN hold the back button, the curved arrow, and put the battery back in, keep holding the back arrow as the device is booting up. This makes it enter a special safe mode and often it WILL work even when you are having problems. At that point go in to your Options, Themes. and then select Default Zen Theme.

[SevMonicE.I.]

Still no luck it brings me back to the main screen.

[pkcable]

You could try this......

http://crackberry.com/blackberry-101...ked-blackberry

[SevMonicE.I.]

Gave it a try still the same results.

[SevMonicE.I.]

Here is a video of the situation
I cant leave this home screen no matter why key I push.

[diegonei]

Gave it a try still the same results.

What exactly did you do?
Did you have an OS version installed?

I do not remember seeing (carrier) themes on AppLoader and DM during OS updates... Maybe this is a case for BBSAK or Blackberry Master Control Program?

[SevMonicE.I.]

I tried altering settings in the BB 4.5 Desktop Manager, I just have the regular them how I bought ut originally.

[google123]

Can you get into the Options screen by just pressing "O" from the home screen??