- Hello
i have added a copy of my wi-fi report it all seems to conntect ok on my hanset but don't seem to get emails when it is on UMA i didn't know if it's BlackBerry Infrastructure which on my report is showing connecting error, any help would be great
Wi-Fi
Current Profile: HomeNetwork
SSID: TP-LINK
AP MAC Address: 00:1D:0F:EB:58:**
Security Type: WEP
Local IP Address: 192.168.1.100
Signal Level: -40 dBm
Connection Data Rate: 54 Mbps
Status: Network acquired
VPN
Current Profile:
Concentrator Address:
Contact: N/A
Authentication: N/A
Secure Device IP:
Status: VPN profile is not found.
UMA
Connection Pref.: Wi-Fi Preferred
UMA Wi-Fi Available: Successful
Connection: Successful
Error Code:
Status: UMA Connection successful.
BlackBerry Infrastructure
Connecting: Error
Authenticating router: N/A
Authenticating server: N/A05-03-09 08:30 AMLike 0 - Reed McLayRetired ModeratorUMA
Connection Pref.: Wi-Fi Preferred
UMA Wi-Fi Available: Successful
Connection: Successful
Error Code:
Status: UMA Connection successful.
The first thing to try is resending your Service Books. Use the Email Setup Wizard to log on to your carriers site or call Customer Service.
That should reset their connections and send you a confirmation message.05-03-09 12:38 PMLike 0 - Reed McLayRetired ModeratorI have no issues with UMA, I doubt if it is the firewall in the router.
Are you able to send and recieve email when you have a carrier signal? That is confirm the BIS setup is correct and you can focus on the UMA connection.
Next step, call customer service and expain the problem. Odds are good it is something on their end.05-04-09 02:44 PMLike 0
LINK TO POST COPIED TO CLIPBOARD