02-08-14 01:31 AM
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  1. Omnitech's Avatar
    1and1.co.uk has been 100% reliable since 2008 for me and it ain't cheap but I have no reason to move away from it.

    Except the fact that their email services don't appear to be too good, especially for the price they're charging.

    Changing to a better service and solving that problem would prevent you from claiming trumped-up email issues as a perennial hammer to try to malign BB10, so I can see why you might not want to do that.
    Davidro1 likes this.
    02-04-14 05:31 AM
  2. afl777's Avatar
    Except the fact that their email services don't appear to be too good, especially for the price they're charging.

    Changing to a better service and solving that problem would prevent you from claiming trumped-up email issues as a perennial hammer to try to malign BB10, so I can see why you might not want to do that.
    Facebook Blackberry help page, FB Z10 page, FB Q10 page, Blackberry community forums all have posts where users say suddenly all their emails have disapeared. Of course, many never see this happen.....but many others do.
    02-04-14 05:38 AM
  3. belfastdispatcher's Avatar
    Except the fact that their email services don't appear to be too good, especially for the price they're charging.

    Changing to a better service and solving that problem would prevent you from claiming trumped-up email issues as a perennial hammer to try to malign BB10, so I can see why you might not want to do that.
    Their email services are perfect, never had an outage since I started using them in 2008. Problems have only started since using BB10, on all other devices I used it was never a problem.

    BTW, browsing through the BB10 forums and my god, the new update is FULL of bugs, battery life, email and slow down problems galore.

    This last update will push even more people back on Legacy.


    Sent from my iPhone using Tapatalk
    02-04-14 05:39 AM
  4. afl777's Avatar
    Their email services are perfect, never had an outage since I started using them in 2008. Problems have only started since using BB10, on all other devices I used it was never a problem.

    BTW, browsing through the BB10 forums and my god, the new update is FULL of bugs, battery life, email and slow down problems galore.

    This last update will push even more people back on Legacy.


    Sent from my iPhone using Tapatalk
    I've read many posts re issues with the updates....maybe see more than most as I'm on many help pages. I don't update mine until issues have settled or been addressed. Believe it or not, I have only just done the 10.2 update ....
    02-04-14 05:44 AM
  5. belfastdispatcher's Avatar
    I've read many posts re issues with the updates....maybe see more than most as I'm on many help pages. I don't update mine until issues have settled or been addressed. Believe it or not, I have only just done the 10.2 update ....
    It certainly doesn't inspire any confidence to fire up my Q10 and start using it again, that's for sure


    Sent from my iPhone using Tapatalk
    02-04-14 06:06 AM
  6. afl777's Avatar
    It certainly doesn't inspire any confidence to fire up my Q10 and start using it again, that's for sure


    Sent from my iPhone using Tapatalk
    Having said that, I don't update apps straight away either. Usually people see an update and jump straight on it like a greedy pig on a cream cake....and then realise there is an issue. Like now with the BBM8. It's fine for BB10 and has brought in Channels. But on older legacy devices with limited memory it has slowed BBM to a crawl....some virtually unable to use BBM. Many legacy users want to change back and I've given my of them the link for an older version....although BlackBerry say they recommend users don't downgrade as they lose newer features, my thought is that far better they can actually use it and enjoy it.

    It is something I did with the Curves and I do it with the Z10. I wait and watch, see any issues and wait till they are resolved.



    Posted via CB10
    02-04-14 06:13 AM
  7. lnichols's Avatar
    I already pay for 100% reliable imap idle email and websites, If I was cheap I would use a free consumer email.

    1and1.co.uk has been 100% reliable since 2008 for me and it ain't cheap but I have no reason to move away from it.

    What I don't want yo do is pay even more just because of BB10 email bugs.


    Sent from my iPhone using Tapatalk
    If you do a simple Google search on IMAP IDLE issues, you will see that issues are occurring with all brands of Mobile devices where the device is running the email client. You will also see that many administrators recommend that you migrate to Active sync as it has much more reliable support for mobile devices. BIS made it work by having a large NOC burns tons of computing cycles to keep a connection constant. Office365 is �2.60 per user per month for exchange online. For �3.90 per month you get the small business edition with Web hosting, Web conferencing, etc. Your 1and1 is �6.99 per month and one of the things it states on the website that The Exchange package offers is "Real-time mobile synchronization", so even your provider is basically stating that the non exchange plans don't offer a good mobile experience.

    You obviously don't want to change even though there are options that will allow you to. You would rather BlackBerry to facilitate the email than your email provider even though BlackBerry has stated they are moving away from that model with BB10 and BES10. So stay with BBOS until it isn't officially supported and let the rest of us enjoy BB10 as is because my email has been working great and a BIS outage won't make my device an expensive paper weight.

    Posted via CB10
    Omnitech likes this.
    02-04-14 07:43 AM
  8. kbz1960's Avatar
    Their email services are perfect, never had an outage since I started using them in 2008. Problems have only started since using BB10, on all other devices I used it was never a problem.

    BTW, browsing through the BB10 forums and my god, the new update is FULL of bugs, battery life, email and slow down problems galore.

    This last update will push even more people back on Legacy.


    Sent from my iPhone using Tapatalk
    No, if anything it'll push them to a different platform all together.
    MarsupilamiX and JeepBB like this.
    02-04-14 08:21 AM
  9. pkcable's Avatar
    Play Nice, Be Helpful, and have Respect!

    This means keep the language clean, keep your posts polite, and don’t get into arguments over dumb things. If somebody responds to a thread you posted in poor fashion, ignore it, and the moderation team will quickly clean it up (you can always message or email a moderator at any time if you observe anything that is in poor taste/against the rules). Think back to what your parentals and teachers used to lecture - if you don't have something nice to say, don't say anything at all.

    Always remember that we are all unique and at different levels here - some of us are experienced BlackBerry users and forum junkies, while others are just starting out. If you’re on the experienced side, have patience for those just joining in on the fun and be helpful. With a little patience and a little help they won’t be newbies for long. Also remember that it is our differences that keeps this place interesting. If everyone was from the same place and at the same experience level it would be boring. This is a worldwide community united by a common interest - our love, or addiction as some would call it, for the BlackBerry!
    SalMan50 likes this.
    02-04-14 09:06 AM
  10. belfastdispatcher's Avatar
    If you do a simple Google search on IMAP IDLE issues, you will see that issues are occurring with all brands of Mobile devices where the device is running the email client. You will also see that many administrators recommend that you migrate to Active sync as it has much more reliable support for mobile devices. BIS made it work by having a large NOC burns tons of computing cycles to keep a connection constant. Office365 is �2.60 per user per month for exchange online. For �3.90 per month you get the small business edition with Web hosting, Web conferencing, etc. Your 1and1 is �6.99 per month and one of the things it states on the website that The Exchange package offers is "Real-time mobile synchronization", so even your provider is basically stating that the non exchange plans don't offer a good mobile experience.

    You obviously don't want to change even though there are options that will allow you to. You would rather BlackBerry to facilitate the email than your email provider even though BlackBerry has stated they are moving away from that model with BB10 and BES10. So stay with BBOS until it isn't officially supported and let the rest of us enjoy BB10 as is because my email has been working great and a BIS outage won't make my device an expensive paper weight.

    Posted via CB10
    Ironically we're both BlackBerry customers, we both want to keep enjoying our BlackBerrys, we both want them to do well but here we are arguing amongst each other, well done BlackBerry.

    PS, you're right, I don't want to change anything, if the device doesn't fit I change the device, not the other way around


    Sent from my iPhone using CB Forums
    02-04-14 09:15 AM
  11. Bbnivende's Avatar
    No but I think it should be considered as I mentioned, compression maybe the key giving BlackBerry J the "edge" over cheap Androids.

    Posted via CB10
    I agree with you but I am not sure that this is technically feasible in BB10. If it was it should be an option.
    02-04-14 09:37 AM
  12. Bbnivende's Avatar
    For people that need some email functionality that the native BB10 email client does not provide, the usual suggestion I give is the K-9 Mail app in BlackBerry World, which is a ported Android app that does use the Hub for notifications, and addresses some of the limitations in the native client. (While missing some other things that native provides)

    K9Email - BlackBerry World
    It would be nice if those in this thread who are having BB10 email problems might experiment with K9 and let us know if this app helps them.
    kbz1960 likes this.
    02-04-14 09:42 AM
  13. johnnyuk's Avatar
    It would be nice if those in this thread who are having BB10 email problems might experiment with K9 and let us know if this app helps them.
    I'm not having email problems (or any other problems) on 10.2.1.1925 but I happened to try K9 out if curiosity last night and found it has a horrible user interface and refused to connect to my Exchange mailbox using ActiveSync. Not impressed unfortunately.

    Posted via CB10 on Z30 STA100-2 / 10.2.1.1925 on O2 UK - Activated on BES10.2
    Bbnivende likes this.
    02-04-14 06:33 PM
  14. Omnitech's Avatar
    I'm not having email problems (or any other problems) on 10.2.1.1925 but I happened to try K9 out if curiosity last night and found it has a horrible user interface and refused to connect to my Exchange mailbox using ActiveSync. Not impressed unfortunately.

    They never claimed to support EAS. It supports POP, IMAP and has the ability to access old Exchange servers using the now deprecated-by-Microsoft WebDAV protocol.

    It's a free/open-source app. Historically one would never find a free open-source app with EAS because Microsoft charges a lot of money to license that IP. (Used to be they licensed the documentation, now the documentation is publicly available (thankyou European Union) but they charge for the right to use it in a product.)

    Someone created a free implementation of EAS, but it's server-side code and its legal status is questionable since it technically violates Microsoft's license/copyright terms.

    Some of the things that I think are potential advantages for K9:

    • Doesn't have SMTP sending bug or UTC time offset bug, like early releases of BB10 did.
    • Doesn't use the hub to store messages, for people who don't like it
    • You can see full email headers, something we still cannot do with BB10
    • Can reply above or below quoted text (I personally REALLY DESPISE the "MS Outlook" style quoting in BB10, especially the default "blue text" on replies)
    • Can compose messages in plain text format (biggie for me, this was FINALLY added in BB10 10.2.1.1925)
    • It's highly configurable
    • You can show messages in a "unified inbox" (like Hub) or in separate account folders
    • You can save/archive messages
    • Can store message database on SD card (haven't tried this on BB10 - some Android apps can't see BB10 ext storage)
    • Can save attachments to user-specified folder
    • Internal feature for timed disable of notifications (ie "night mode")
    • Can specify on a per-account basis maximum size of messages to pre-fetch
    • Supports PGP encryption (not sure if this works on BB10)
    02-05-14 12:20 AM
  15. johnnyuk's Avatar
    They never claimed to support EAS. It supports POP, IMAP and has the ability to access old Exchange servers using the now deprecated-by-Microsoft WebDAV protocol.[/LIST]
    Well that explains that then!

    I didn't do much research on it sorry, I just had a few minutes to spare and gave it a whirl. Seems a bit odd not having a version that can do ActiveSync in this day and age even if it would have to be a paid version. It reminds me of something from the days of BBOS!

    Posted via CB10 on Z30 STA100-2 / 10.2.1.1925 on O2 UK - Activated on BES10.2
    02-05-14 03:36 AM
  16. belfastdispatcher's Avatar
    I tried K9 on my Z10 and it's terrible, it's definitely not for the people that are used to just type in their email address and password. Interface is just plain ugly.

    Logicmail on legacy was far better and easier to set up and it didn't need BIS.


    Sent from my iPhone using CB Forums
    Bbnivende likes this.
    02-05-14 03:47 AM
  17. tinochiko's Avatar
    "As part of the transition BlackBerry will reduce royalty payout to others. Another reason the quick transition to BlackBerry 10 was necessary. BIS was expensive to support, the royalties to support and launch the legacy BB devices was also very costly. But Yersh expects to bring this operating expenditure well below the 500 million a quarter mark. Another variable sum of royalties to the tune of 200m are also set to decline with BlackBerry sales volume." http://berryflow.com/blackberry-trim...november-2014/

    TechCraze C0008DDD1
    02-05-14 10:46 AM
  18. Bbnivende's Avatar
    I tried K9 on my Z10 and it's terrible, it's definitely not for the people that are used to just type in their email address and password. Interface is just plain ugly.

    Logicmail on legacy was far better and easier to set up and it didn't need BIS.


    Sent from my iPhone using CB Forums
    BelfastDispatcher:

    If you have time could you try out Aqua Mail? Seems to be a free download at their site.

    AquaMail: English: Downloads - Aqua Mail
    I have presumed that you would need the latest BB10 OS.


    Thanks
    02-05-14 12:42 PM
  19. Omnitech's Avatar
    I tried K9 on my Z10 and it's terrible, it's definitely not for the people that are used to just type in their email address and password. Interface is just plain ugly.

    Logicmail on legacy was far better and easier to set up and it didn't need BIS.

    I have Logicmail and I don't think the UI is any better. It's also far more limited in a variety of ways than K9 is. And it's abandonware.
    02-05-14 02:17 PM
  20. Omnitech's Avatar
    BelfastDispatcher:

    If you have time could you try out Aqua Mail? Seems to be a free download at their site.

    AquaMail: English: Downloads - Aqua Mail
    I have presumed that you would need the latest BB10 OS.

    You can install the free version of Aqua Mail using Snap on 10.2.1.1925.

    It certainly has a prettier interface than K9 and Logicmail. The free version has a non-removable product banner and is limited to 2 accounts.

    It also supports Exchange, though not with ActiveSync, but with EWS. (Exchange Web Services) This is the more modern way to connect to an Exchange server without having to pay for licensing EAS.

    However many systems don't support that connection method. The hosting provider I use does not.

    The Aqua Mail author claims Office 365 and Exchange Online do support it.

    Will do more playing around with it later...
    02-05-14 02:31 PM
  21. Omnitech's Avatar
    It also supports Exchange, though not with ActiveSync, but with EWS. (Exchange Web Services) This is the more modern way to connect to an Exchange server without having to pay for licensing EAS.

    However many systems don't support that connection method. The hosting provider I use does not.

    Just discovered that Outlook.com does not support EWS either.
    02-05-14 02:42 PM
  22. dtarin's Avatar
    Here is another example of IOS7 outselling BB10.

    Someone I know had a chance to get a new Verizon Z30 but she didn't.

    Why? Because her company (Accenture) specifically labeled blackberry as not meeting the company security requirements and therefore was an unsupported and out of policy device on Accenture networks. (I seem to recall the policy stated company email was prohibited on out of policy devices.)

    So she got an iPhone 5s instead. Nice phone with nifty features I have to say but too bad that she couldn't get a Z30 and experience it's awesome features.

    This is probably playing out all over corporate America were BlackBerry is now on the list of out of policy devices.

    Posted via CB10
    02-05-14 04:04 PM
  23. web99's Avatar
    Here is another example of IOS7 outselling BB10.

    Someone I know had a chance to get a new Verizon Z30 but she didn't.

    Why? Because her company (Accenture) specifically labeled blackberry as not meeting the company security requirements and therefore was an unsupported and out of policy device on Accenture networks. (I seem to recall the policy stated company email was prohibited on out of policy devices.)

    So she got an iPhone 5s instead. Nice phone with nifty features I have to say but too bad that she couldn't get a Z30 and experience it's awesome features.

    This is probably playing out all over corporate America were BlackBerry is now on the list of out of policy devices.

    Posted via CB10
    I call BS. Although you can fault BlackBerry as a company on so many levels, security is something that BlackBerry excels at and is recognized for. Enterprise security is one of its strengths.

    Posted via CB10 from my spectacular Z10
    Last edited by web99; 02-05-14 at 05:36 PM.
    02-05-14 05:14 PM
  24. dtarin's Avatar
    I call BS. Although you can fault BlackBerry as a company on so many levels , Enterprise security is one of its strengths.

    Posted via CB10 from my spectacular Z10
    Call it what you want, you and I know BB10 is secure when paired with BES.

    I'm thinking that if whatever device managemt system they have does not support BB10 then they can not manage those devices. Since they cannot manage the device, thry can not be trusted, thus making them insecure.



    Posted via CB10
    02-05-14 05:38 PM
  25. crackbrry fan's Avatar
    Call it what you want, you and I know BB10 is secure when paired with BES.

    I'm thinking that if whatever device managemt system they have does not support BB10 then they can not manage those devices. Since they cannot manage the device, thry can not be trusted, thus making them insecure.



    Posted via CB10
    Please! BES10 is cross platform now! It's best on BlackBerry 10 as it affords work and personal space show me which other device or system has that through Balance? We have 65,000 devices deployed globally and won't even consider any other! The only reason why BES won't be able to offer secure service with other devices is NOT true.as you have stated. What's going to happen will be due to the inherent faults on other platforms due to device insecurity BES or any other MDM for that matter will lock down and restrict other activities outside of work related activities, meaning no apps, games etc etc on those devices.

    Posted via CB10
    02-05-14 06:04 PM
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