Can't call out or receive calls
I thought my phone was a Q10, but by the pictures, maybe it is a Q5. Recently, I have not been able to dial out or receive calls on my phone. If someone does call, it goes to voicemail, but when I try to dial in to get my messages, I get this message: Cell Failure. The cellular phone line is not available. Choose a different phone line and try your call again. If I try to use the Bluetooth in my vehicle, it will go through all of the prompts, says it is calling, and then says the information is unavailable. I've had this phone a couple of years but it's probably only in the last year that this has been an ongoing issue. Can anyone help?