1. CrackBerry Question's Avatar
    Hey Everyone!

    Recently I've changed my security code. I have to put a chosen number to a certain spot on the wallpaper to lock the phone up. But my friend has tried more than it's possible so this text appears: "Warning! You have entered an incorrect password 5 times. After 10 unsuccessful attempts your device data will be erased." ...After that I have this opportunity: Enter "blackberry" . and then I have to use my blackberry ID password, WHICH I HAVE FORGOTTEN, UNFORTUNATELY. That's why I visited the website to change my Blackberry ID password, and I successfully did it. But then I couldn't lock up my phone yet to enter to the menu with my new approved password.
    It could help me a lot if anyone would help me. Thanks!
    06-06-16 10:12 AM
  2. shorski's Avatar
    There is no way it would have asked you for your blackberry ID password after it told you to type in "blackberry".
    It usually asks for the security code you used to lock the phone before creating a picture password.

    If you remember that code, try entering it first.

    Z30
    06-06-16 11:12 AM
  3. Prem WatsApp's Avatar
    I've had that problem a few times. Turn the phone off. You might get another shot at picture password...

    I remember doing it like that, because I had forgotten the underlying alphanumeric password, because I was using picture password on my Z10...

    :-)

      There's a Crack in the Berry right now...  
    06-06-16 05:44 PM

Similar Threads

  1. Why can't I turn off bluetooth on my Passport OS 10.3.2.2876?
    By CrackBerry Question in forum BlackBerry Passport
    Replies: 3
    Last Post: 08-18-16, 11:59 PM
  2. Why doesn't my Q10 ring or vibrate when settings are on?
    By CrackBerry Question in forum BlackBerry Q10
    Replies: 1
    Last Post: 06-06-16, 10:17 PM
  3. I can receive messages but can'd deliver them, BBM for iPhone?
    By CrackBerry Question in forum General BBM Chat
    Replies: 3
    Last Post: 06-06-16, 09:44 PM
  4. I have downloaded an app on my BlackBerry but can't find it?
    By Doug555 in forum BlackBerry Classic
    Replies: 7
    Last Post: 06-06-16, 04:19 PM
  5. I mistakenly security wiped my phone now cant be on
    By CrackBerry Question in forum Ask a Question
    Replies: 1
    Last Post: 06-06-16, 05:12 AM
LINK TO POST COPIED TO CLIPBOARD