Who has VISTA?!? Please read....
- Crucial_XtremeRetired ModeratorHey CB. Alright, well as some of you know I along with a few other members help a lot with people upgrading their OS. However, with the new Official 4.5 OS's coming out, we now have more people than EVER upgrading their SW. As you can imagine most are new and have never done this before. And they're having MAJOR problems. The main problem I am seeing is that the DM is not prompting them for an update, and this is caused by the Vendor XML NOT being deleted. They just can't find it. I am not familiar with Vista so I need some people who have Vista to please tell me where the Vendor XML file is located in Vista. In XP and older the Vendor XML file can be found in C:\ProgramFiles\CommonFiles\ResearchInMotion\Applo ader. Well, this obviously is not the case in Vista. I believe I've read it's hidden somewhere. So this is what I need:
I need a few different people with Vista to tell me where to find the Vendor XML file in Vista. Please keep in mind, that this information is going to be posted in all the stickies so it HAS TO BE CORRECT. I will read all the posts but there has to be a CONSENSUS. Thank you for all your help, this information will help out a lot of members!!!10-05-08 09:32 AMLike 0 - 10-05-08 09:34 AMLike 0
- Crucial_XtremeRetired Moderator10-05-08 09:36 AMLike 0
- Crucial_XtremeRetired ModeratorOk, that's 2. Wow. In the 83xx sub-forum in the newest OS sticky, there are tons of people with Vista claiming it's not in that spot. I dunno. But thanks and I will take note.10-05-08 09:38 AMLike 0
- Yup, just checked on my copy of Vista 32-bit business, and its in the same spot: C:\ProgramFiles\CommonFiles\ResearchInMotion\AppLo ader10-05-08 09:38 AMLike 0
- Crucial_XtremeRetired ModeratorWow. Thanks. Here are some screenshots from some people who have Vista claiming it's not there.
Thanks for the input, will take note.10-05-08 09:40 AMLike 0 - Pete6Retired ModeratorThere are two significant variants of MS Vista and they store their files differently.
Vista 32 (which is what most of us have) stores its programs just as Windows XP does so the Vendor.xml file may be found at C:\Program Files\Common Files\Research In Motion\AppLoader.
Vista 64 is not widely installed but is out there and it splits its Program File folder into two types of programs. There are 64 bit programs that do not concern this thread and 32 bit programs which include all BlackBerry programs. Both Desktop Manager and OSs fall into this category. These programs can be found under C:\Program Files(x86)\Common Files\Research In Motion\AppLoader.
If you use a multi-boot system (Linux / Windows) then your Windows boot drive may well be different from C:
CrackMem handles this without fault since this is programmed into it.10-05-08 09:44 AMLike 0 - Crucial_XtremeRetired ModeratorThere are two significant variants of MS Vista and they store their files differently.
Vista 32 (which is what most of us have) stores its programs just as Windows XP does so the Vendor.xml file may be found at C:\Program Files\Common Files\Research In Motion\AppLoader.
Vista 64 is not widely installed but is out there and it splits its Program File folder into two types of programs. There are 64 bit programs that do not concern this thread and 32 bit programs which include all BlackBerry programs. Both Desktop Manager and OSs fall into this category. These programs can be found under C:\Program Files(x86)\Common Files\Research In Motion\AppLoader.
If you use a multi-boot system (Linux / Windows) then your Windows boot drive may well be different from C:
CrackMem handles this without fault since this is programmed into it.
Scan, I use XP. I can't stand Vista.10-05-08 09:52 AMLike 0 -
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Maybe its because Vista is a bit different than XP and some people have trouble navigating the folders on it? It is strange that some people seem to have trouble finding the file.10-05-08 09:54 AMLike 0 - Crucial_XtremeRetired ModeratorYeah, that's not my screenshot Scan. But I also use Google Chrome also. Like you mentioned about the paths, some users are claiming it's in hidden files and folders. I'm just trying to find a solution, because there are quite a few members having this problem.10-05-08 09:55 AMLike 0
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EDIT....yeah, that's not my screenshot Scan. Brain a tad slow right now.10-05-08 09:58 AMLike 0 - Crucial_XtremeRetired ModeratorThank you all for your input. I've been soooo frustrated lately!! They want to upgrade pretty bad, but can't find it, and most have given up. Atleast now when I try an help I now have something to reference. Thanks a bunch, a lot of members will benefit from this thread.10-05-08 10:03 AMLike 0
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- Pete6Retired Moderator
The only thing that I can think of is that Vista, like XP, comes as standard with 'Hide extensions for known file types' turned off. In other words, the user will only see a file called Vendor, not Vendor.xml. The file extension (.xml) will not be displayed by default in either system.
The fix (in Vista and XP although it's easier in XP) is to open Control Panel and select Appearance and Personalization. Now select Folder Options and then View in the new panel. Now uncheck 'Hide extensions for known file types'. Now when you go to C:\Program Files\Common Files\Research In Motion\AppLoader you will see Vendor.xml. It is the only thing that I can think of.
There was no question of enablig viewing Hidden or System files on either XP or Vista. I have both systems here running on identical Dell laptop PCs. A test could not be done under closer conditions.Last edited by Pete6; 10-05-08 at 10:27 AM.
10-05-08 10:21 AMLike 0 - Pete6Retired ModeratorA correctly installed copy of CrackMem does it all for you under any system (XP, Vista 32, Vista 64, multi-boot) I spent ages finding out what all these systems did and have now coded all these options into the program. Now you instal the program, set it up to run as Administrator Instructions in the Help file) and run it.
For me, CrackMem is by far the easiset way to upgrade but then, I am probably biased.10-05-08 10:31 AMLike 0 - Crucial_XtremeRetired ModeratorA correctly installed copy of CrackMem does it all for you under any system (XP, Vista 32, Vista 64, multi-boot) I spent ages finding out what all these systems did and have now coded all these options into the program. Now you instal the program, set it up to run as Administrator Instructions in the Help file) and run it.
For me, CrackMem is by far the easiset way to upgrade but then, I am probably biased.
And thanks Reed.10-05-08 10:41 AMLike 0 - BrantaRetired Network ModThe fix (in Vista and XP although it's easier in XP) is to open Control Panel and select Appearance and Personalization. Now select Folder Options and then View in the new panel. Now uncheck 'Hide extensions for known file types'. Now when you go to C:\Program Files\Common Files\Research In Motion\AppLoader you will see Vendor.xml. It is the only thing that I can think of.
The other settings (hidden, etc) might be relevant for a few, and it might even be necessary to turn on display of 'System' files. In XP this is 'Hide protected operatinng system files' but I have no idea where in Vista. I know a few cases where the OS (XP) decides a particular 3-character filename extension is a system file even when the SH attributes are not set. The weird thing is it seems to hit some systems and not others with nominally identical setup. (The one I see most is .vdr files)10-05-08 11:19 AMLike 0 - Pete6Retired ModeratorSo that's where its hidden in Vista. Thanks Pete6
The other settings (hidden, etc) might be relevant for a few, and it might even be necessary to turn on display of 'System' files. In XP this is 'Hide protected operatinng system files' but I have no idea where in Vista. I know a few cases where the OS (XP) decides a particular 3-character filename extension is a system file even when the SH attributes are not set. The weird thing is it seems to hit some systems and not others with nominally identical setup. (The one I see most is .vdr files)
From now on I am going to try ths on every single Vista system I get near (about 4 a week) and report back here.
This should not happen but, there's a reason that I run mainly Xp....10-05-08 12:10 PMLike 0
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