[MartyMcfly]

The ability to support android apps should have been a kicker but not a peep from blackberry about this. The claim by some that all android apps doesn't work is hogwash...it is not an android phone it merely supports android apps, meaning that all android apps are not guaranteed to work.

My Z30 just keeps me moving.....

That's because a lot of the android apps don't run smooth on the z10, Q10, z30. It would be silly to say "hey, you have the ability to run android apps, however we're not sure which ones run smoothly". I side loaded a few android apps using snap, and the experience was sub par to say the least. Blackberry should focus on their strengths (android run time is definitely not one of them) such as their virtual keyboard, hub, etc.


Sent from my  using Tapatalk

[delroyj]

That's because a lot of the android apps don't run smooth on the z10, Q10, z30. It would be silly to say "hey, you have the ability to run android apps, however we're not sure which ones run smoothly". I side loaded a few android apps using snap, and the experience was sub par to say the least. Blackberry should focus on their strengths (android run time is definitely not one of them) such as their virtual keyboard, hub, etc.


Sent from my  using Tapatalk

That is not gonna gain new bb10 users as we already know. The big issue for most people is the perceived app gap and the android runtime goes a long way to solve that. I don't know what android apps you are loading but I have over 150 android apps on my z30 and all work to my satisfaction.

My Z30 just keeps me moving.....

[zee3p0]

Yeah, it's about time we all started to just not care about the carriers and how many BlackBerry devices get sold. If you have a bb10 you know why that is your choice, congratulations you aren't part of the majority of consumers that don't research or test what they buy. The smartphone market is a trend drivin by popularity, john chen has talked about this a bit. BlackBerry seems to be starting to open up to the consumers through their beta programs , go tell them what you want for mobile and let them bring the technology to the market.

[sixpacker]

Who said anything about a conspiracy here? You've got clear evidence here of misinformation being spread AT THE POINT OF SALE, where it has the most direct and immediate impact on a consumer -- and one that went in looking for a BB, no less. Nobody is getting any joy out of it -- I have no idea what you're going on about there.

And as for new devices, there's this thing out there called a Z30 that only one US carrier is even offering. You have people saying they need more new devices, and then you have people saying there's too much fragmentation. Make up your minds. BBRY has to do something to get what they have into the hands of consumers. Allowing carriers to offer customers cash for trading their BB's for iPhones is clearly not one of those ways. Allowing retailers to advise their customers that BBRY is breaking up or no longer selling phones or whatever other horsehockey they're spreading is also not highly recommended.

Joy? Hardly. Outrage, just a little. Frustration, plenty.

Come on, there are plenty on CB who think there's a concerted, planned campaign against bbry.

Anyway, regardless of that, my point (I think you'll agree with) is that in the past few months all stores should have been visited by bbry account managers who could put the story straight that the company is very much alive and has great new products like the Z30. why isn't this happening?

Posted via the Android CrackBerry App!

[agarwal.apar]

The young girl must have been high on iDrug..

[kbz1960]

What BlackBerry needs to do is make it worthwhile for the dealers and sales people to sell their phones - incentives, higher commissions, whatever it takes., Do you really think dealers and employees push other phones out of love for them or the goodness of their hearts (or even a dislike of BlackBerry)? NO - it's because they make more money doing so. That's a big issue BlackBerry needs to address.

No they push phones that have a low return rate and low complaint rate. They want to make the sale and be done with the whole thing so they don't have to deal with a return etc. But that doesn't mean they should be spreading lies, who is at fault for that I don't know. The company or the people working for it.

[SirJes]

Come on, there are plenty on CB who think there's a concerted, planned campaign against bbry.

Anyway, regardless of that, my point (I think you'll agree with) is that in the past few months all stores should have been visited by bbry account managers who could put the story straight that the company is very much alive and has great new products like the Z30. why isn't this happening?

Posted via the Android CrackBerry App!

Yes many on cb believe that, but no one in here spoke of that, you brought it up

Posted via CB10

[wilkto]

My niece in the UK was told exactly the same thing. She and her husband bought an iphone4s each. At least they are both using bbm now and agree it's better than the unnamed rival im app.

Posted via CB10

[afl777]

Maybe we should all pay a visit to our local 3 shop and ask to see a Blackberry.....then when the tales start ask to see a manager....have your country's Blackberry HQ phone number on speed dial, and let the by now flustered manager explain to Blackberry why Blackberry no longer sell handsets and are sold off into bits.......

[BitPusher2600]

Sounds to me like the usual crapola of someone wanting to make a commission on the sale of another Galaxy or iPhone :/

[nnik]

It's not all that surprising when you have mods from a fan site trashing BlackBerry in the media

[afl777]

[Deleted by moderator.] He just calls himself a "BlackBerry Elite" (whatever that is) and walks away. Then logs on to CrackBerry to complain about it.

Very effective.

Oh he has, believe me. Even an ex Elite like me will damn well do it....and see a manager n report back to Blackberry....

[MartyMcfly]

That is not gonna gain new bb10 users as we already know. The big issue for most people is the perceived app gap and the android runtime goes a long way to solve that. I don't know what android apps you are loading but I have over 150 android apps on my z30 and all work to my satisfaction.

My Z30 just keeps me moving.....

I'm glad the apps work to your satisfaction, however that doesn't change the reality of the situation. The android runtime is not a marketable feature (as of right now). Some apps work, some don't. Some notifications work, while some don't. A lot of BB users are satisfied with the experience which is largely due to the fact that they had no apps to begin with (which is understandable).

[bigglybobblyboo]

Just popped into my local 3 mobile store in Lancaster, UK.

And asked. have you got any BlackBerry Smartphones. And the young girl told me. That BlackBerry are not trading and the company has been split up into parts and sold off.

Even though I told her I was a BlackBerry Elite and this info was false. She said this is what she has been told to say to customers.
Even though I corrected her. She didn't care. And I made a point that you can't tell your customers this as it's un-true.

Then she lost track and attempted to justify it. As I walked out.

Posted via CB10

How dare you make up such stories.

As you can see from the usual suspects appearing to rubbish yours and many other peoples experiences as if we are all making it up, this thread will rapidly descend into this one:

http://forums.crackberry.com/general...llenge-866227/

And this one:

http://forums.crackberry.com/general...gloves-908338/

Now you are aware of that I'll leave it with you.

[sixpacker]

How dare you make up such stories.

As you can see from the usual suspects appearing to rubbish yours and many other peoples experiences as if we are all making it up, this thread will rapidly descend into this one:

http://forums.crackberry.com/general...llenge-866227/

And this one:

http://forums.crackberry.com/general...gloves-908338/

Now you are aware of that I'll leave it with you.

I haven't seen a single post saying the op made it up. Guess you can point us at some eh?

Posted via the Android CrackBerry App!

[afl777]

I'd be more interested in hearing about his retort instead of him just whining about it.

And I 'd be interested in seeing posts from people on here saying that they will indeed do into tbeir local 3 shop....ask what Blackberrys they sell....and when they are told the company is not doing phones now, or whatever, put them straight....instead of debating, uselessly....on what was said and what wasn't.

All on here supposedly support Blackberry.....some are fanatical.....and this is just the sort of thing that these 'supporters' need to act on.....

[nnik]

I gues some people just don't understand real humour! lol

.

[cgk]

And I 'd be interested in seeing posts from people on here saying that they will indeed do into tbeir local 3 shop....ask what Blackberrys they sell....and when they are told the company is not doing phones now, or whatever, put them straight....instead of debating, uselessly....on what was said and what wasn't.

All on here supposedly support Blackberry.....some are fanatical.....and this is just the sort of thing that these 'supporters' need to act on.....

I would think the staff know this really, it's just the commission and/or incentives are likely better with other handsets - BBRY could change that - by finding a few billion down the back of the sofa.

[Omnitech]

When you have no new product to sell, invisible marketing and zero advertising, and a CEO who has gone on record saying that Enterprise is now their focus... is anyone surprised that retail channels are spouting this "truth"?

Are you serious?

What the OP describes are blatant, malicious lies.

This is not like granny saying to you "Sonny, I heard that that Blackberry company went out of business", these are people in the industry who are supposed to be knowledgeable who are telling customers blatant lies about a company in an apparent attempt to steer them away from their products, and apparently being spurred-on to do this by their company management.

In most civilized societies, companies are subject to major sanctions for pulling that kind of marketing fraud.

[birdman_38]

What the OP describes are blatant, malicious lies.

This is not like granny saying to you "Sonny, I heard that that Blackberry company went out of business", these are people in the industry who are supposed to be knowledgeable who are telling customers blatant lies about a company in an apparent attempt to steer them away from their products, and apparently being spurred-on to do this by their company management.

In most civilized societies, companies are subject to major sanctions for pulling that kind of marketing fraud.

What did the OP do about it? Nothing. What does BlackBerry do about it? Nothing.

Therin lies the problem.

[birdman_38]

When I read these daily bad retail experience threads, sometimes I think BlackBerry wants the consumer side to die a slow death.

[JeepBB]

Are you serious?

What the OP describes are blatant, malicious lies.

This is not like granny saying to you "Sonny, I heard that that Blackberry company went out of business", these are people in the industry who are supposed to be knowledgeable who are telling customers blatant lies about a company in an apparent attempt to steer them away from their products, and apparently being spurred-on to do this by their company management.

In most civilized societies, companies are subject to major sanctions for pulling that kind of marketing fraud.

So, you believe BB's best course of action here is to call in the lawyers and threaten consequences?

Or maybe Chen should get into a pissing contest with another carrier?

[rzanger]

A lot of people on here will not believe it until they experience it. What is really needed is a place on a blackberry user site to track and rate users experience especially where online is not viable. I just want to buy a phone without being jerked around.

Posted via CB10

[Omnitech]

What's a "blackberry elite"? She must have rolled her eyes at this point surely?

I know I did.

Obviously the OP doesn't have the balls to do that. He just calls himself a "BlackBerry Elite" (whatever that is) and walks away.

What's even more pathetic is we have these people here who have managed to accrue 2,000, 5,000 posts on Crackberry, yet who have:

A) never heard of the Blackberry Elite Program
B) Apparently don't know how to use Google

Because using the search term "BlackBerry Elite" gave me the following as the very first hit:

BlackBerry Elite - BlackBerry Developer

Then logs on to CrackBerry to complain about it. Very effective.

Once again, we have the usual "blame the customer" excuse. Check.

So when you go in to buy a car and the salesman tells you the other brand you were considering has gone out of business because their cars all catch fire and blow up, whose fault is that? The customer's fault for walking into the dealer?

[kbz1960]

When I read these daily bad retail experience threads, sometimes I think BlackBerry wants the consumer side to die a slow death.

I don't know about die but they aren't targeting them are they? Does enterprise and prosumers shop at carrier stores?