1. tomvaley's Avatar
    i have a blackberry bold 9780 and it now has a white screen with some purple lines! it hasnt been dropped, got wet etc it just turned white for no reason at all! i have re installed the blackberry os software and that hasn't solved the solution. could anyone help?
    05-13-11 01:39 PM
  2. elvin1983's Avatar
    05-13-11 02:42 PM
  3. tbrenn's Avatar
    Try this...

    although you have reloaded the OS already, try completely wiping the device, and reinstalling it... filing that, it is probablly a hardware issue then... is your device still under warranty? i would bring it back for another one...
    05-13-11 02:56 PM
  4. tomvaley's Avatar
    yes ive tried all those! and it still doesnt work. the sound still works and i could still recieve messages as my phone was vibrating.

    would my phone be under warranty at 5-6 months old and also how would i contact blackberry (i cant see a number on there website)
    05-13-11 03:52 PM
  5. tbrenn's Avatar
    Blackberries come with a 1yr warranty... Contact your carrier for warranty replacements

    Posted from my CrackBerry at wapforums.crackberry.com
    05-13-11 03:54 PM
  6. tomvaley's Avatar
    okay! cheers pal
    05-13-11 04:11 PM